To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured In the Avaya AuraCM Elite Call Center? (Choose two.)
What are two call vectoring command failures for "adjunct routing"? (Choose two.)
A call enters the system on VDN 3005. The Allow VLAN Override Is set to no on VDN 3005. The culler chooses the option for Spanish which routes the call to VDN 3010, which has Allow VDN Override set to yes. There are no Spanish agents available, so the call is routed VON 3030.
When the caller reaches VDN 3030, what is the active VDN?
Best Services Routing (BSR) determines the best resource to service a call by examining which three variables? (Choose three.)
Which virtual touting feature can be set up to provide nearly first-in, first-out routing?
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