Avaya Exam 7492X Topic 4 Question 63 Discussion

Actual exam question for Avaya's 7492X exam

Question #: 63
Topic #: 4

A customer wants to reduce costs in their contact center. They choose to employ Network Call Redirection (NCR) to eliminate as much private network cost as possible. The call center is using Best Services Routing (BSR) to distribute calls to multiple centers.

Which command in the vector would invoke NCR using BSR?

Aroute-to number 112920414

Broute-t number 11292414

Creply-best

Dqueue-to best

Show Suggested Answer

Suggested Answer: C, E

by Twana at Jun 03, 2024, 02:43 AM

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Donte

11 days ago

But using NCR with BSR would require routing the call to a specific number, so A) route-to number 112920414 makes more sense.

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Talia

12 days ago

I disagree, I believe the correct answer is C) reply-best.

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Donte

17 days ago

I think the answer is A) route-to number 112920414.

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