Multiple Routing? Sounds like something my grandma would do to manage her landline calls. I'm putting my money on C - Best Service Routing, it's gotta be the most sophisticated option here.
Ah, the age-old question of how to make a call center appear bigger than it really is. I'll go with D - Interflow Routing, just because it sounds more mysterious and technical.
Interflow Routing, really? Sounds like something you'd do to a plumbing system, not a call center. I'm going with A - Virtual Site Routing, it just makes more sense.
Hmm, this seems like a tricky one. I'm thinking option C - Best Service Routing, since it sounds like it could route calls to multiple locations while appearing as a single center.
Fredric
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