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Avaya Exam 7492X Topic 1 Question 27 Discussion

Actual exam question for Avaya's 7492X exam
Question #: 27
Topic #: 1
[All 7492X Questions]

A customer wants to configure their call center for emergencies.

What action would you advise the call center supervisor to use to configure an alternate call path in case of a disaster?

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Suggested Answer: A

by Marguerita at Jun 20, 2022, 05:04 AM

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Leonora
2 months ago
Option A is just way too complicated. I'd rather not have to mess with value variables and feature access codes when there's a disaster going on. Keep it simple, please!
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Kallie
13 days ago
Marya: Let's go with Option B then. It's important to keep things simple during emergencies.
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Marya
26 days ago
User 2: Yeah, I agree. Option A does seem a bit complicated for an emergency situation.
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Goldie
28 days ago
User 1: Option B sounds like a simpler solution. Just changing the trunk number using a variable.
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Dominic
2 months ago
These questions always give me a headache. I just want to press the 'Panic' button and let the IT team handle it. Where's the 'Panic' button option?
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Misty
2 months ago
I'm leaning towards Option C. Setting a vector directory number with a collect-type variable could give the call center more flexibility in handling emergency calls.
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Kerry
1 days ago
I agree, having a collect-type variable with a vector directory number could be very useful in case of a disaster.
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Cassandra
2 days ago
Option C sounds like a good choice. It would definitely give us more flexibility in handling emergency calls.
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Rikki
4 days ago
It seems like Option C is the best way to configure an alternate call path in case of a disaster.
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Alease
16 days ago
We should definitely consider setting up a vector directory number with a collect-type variable for emergencies.
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Annmarie
18 days ago
I agree, having a collect-type variable in the vector directory number could be really useful during disasters.
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Marshall
1 months ago
Option C sounds like a good choice. It would definitely give us more flexibility in handling emergency calls.
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Ben
2 months ago
I think setting a feature access code that detects a power outage and reroutes calls automatically would be the best option for configuring an alternate call path in case of a disaster.
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Iluminada
2 months ago
Option D sounds interesting, but I'm not sure if a feature access code can automatically detect a power outage and reroute calls. Seems a bit too good to be true.
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Novella
1 months ago
User 2: Maybe setting a trunk group and changing the trunk number using a variable would be a more reliable option.
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Rosina
1 months ago
User 1: Option D does sound interesting, but I agree, it does seem a bit too good to be true.
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Ernie
2 months ago
I agree with Chau. Setting a value variable would allow for flexibility in configuring an alternate call path during emergencies.
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Kent
2 months ago
Option B seems the most logical choice for configuring an alternate call path. Changing the trunk number using a variable would allow the call center to quickly reroute calls in case of a disaster.
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Chau
2 months ago
I think the call center supervisor should set a value variable and change the value assigned using a feature access code.
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