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Avaya Exam 7492X Topic 1 Question 27 Discussion

Actual exam question for Avaya's 7492X exam
Question #: 27
Topic #: 1
[All 7492X Questions]

A customer wants to configure their call center for emergencies.

What action would you advise the call center supervisor to use to configure an alternate call path in case of a disaster?

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Suggested Answer: A

Contribute your Thoughts:

Ben
1 days ago
I think setting a feature access code that detects a power outage and reroutes calls automatically would be the best option for configuring an alternate call path in case of a disaster.
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Iluminada
2 days ago
Option D sounds interesting, but I'm not sure if a feature access code can automatically detect a power outage and reroute calls. Seems a bit too good to be true.
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Ernie
3 days ago
I agree with Chau. Setting a value variable would allow for flexibility in configuring an alternate call path during emergencies.
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Kent
4 days ago
Option B seems the most logical choice for configuring an alternate call path. Changing the trunk number using a variable would allow the call center to quickly reroute calls in case of a disaster.
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Chau
9 days ago
I think the call center supervisor should set a value variable and change the value assigned using a feature access code.
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