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Avaya Exam 7392X Topic 7 Question 81 Discussion

Actual exam question for Avaya's 7392X exam
Question #: 81
Topic #: 7
[All 7392X Questions]

To improve call handling and agent productivity you set up a vector using Look Ahead Interflow to check if the remote site can accept a call and has an agent available. You only want to interflow calls that are at the top two positions queue.

Which command would be entered in the vector to accomplish this?

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Suggested Answer: D

by Brittni at Sep 17, 2024, 03:52 AM

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Quentin
10 months ago
Gotta go with D. After all, the question says we only want to interflow the top two positions, and that's exactly what that option does.
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Maile
10 months ago
This question is as clear as mud. I bet the developers who wrote this exam were having a laugh when they came up with these options.
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Daron
10 months ago
Hmm, I'm not sure about this. Seems like a lot of options to choose from. Maybe I should just roll a dice and see what happens.
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Devora
10 months ago
I'm going with B. Checking if the queue position is less than or equal to 2 is a more accurate way to get the top two positions.
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Howard
9 months ago
Yeah, B is the way to go. It's important to be precise when setting up the vector for call handling.
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Kathrine
9 months ago
I agree, B seems like the most accurate way to ensure only the top two positions are interflowed.
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Barb
9 months ago
I think B is the correct option. It makes sense to check if the queue position is less than or equal to 2.
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Lacey
10 months ago
Option D looks good to me. Interflowing the top two positions in the queue makes perfect sense to improve agent productivity.
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Fidelia
9 months ago
Agreed, it's important to handle calls efficiently.
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Julianna
9 months ago
It definitely helps improve agent productivity.
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Glen
9 months ago
Yes, interflowing the top two positions in the queue is a good strategy.
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Nikita
10 months ago
I think option D is the correct one.
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Ivette
11 months ago
I see your point, but I think A makes more sense because we only want to interflow calls at the top two positions in the queue.
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Ivette
11 months ago
I think the answer is A) route-to number 9581234 with cov y if interflow-qpos=2.
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Twana
11 months ago
I disagree, I believe the correct answer is B) route-to number 9581234 with cov n if interflow-qpos<=2.
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