A customer has the Elite Call Center package and wants Basic Call Management System (RCMS) for reports.
Which statement is true about this scenario?
Refer to the exhibit.

Given the information in the exhibit, what happens to a call if someone calls this vector on Tuesday January 1 at 10:00?
Which two parameters must be configured to allow Service Observing while, off site? (Choose two.)
Administering Avaya Aura Communication Manager page 504
How can an Installer Identify If a customer has the Avaya Aura Call Center Elite package?
Refer to the exhibit.

The diagram shows three VQNs, with VDN override and VDN variables. The call first arrives into VDN 1 and ends up on VDN 3.
Which announcement is played at step five?
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