Avaya Exam 7392X Topic 3 Question 89 Discussion

Actual exam question for Avaya's 7392X exam

Question #: 89
Topic #: 3

When a customer upgrades from Basic Avaya Call Center to Avaya Aura Call Center Elite, which three features are added? (Choose three.)

AService Level Maximize

BAdvocate

CHunt Group

DCall Management System (CMS)

EAgent Selection (EAS)

Show Suggested Answer

Suggested Answer: A, B, E

Programming Call Vectors in Avaya Aura Call Center 6.0 Page 205

by Annmarie at Mar 20, 2025, 06:38 PM

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Mireya

2 months ago

This is a tricky one, but I think the correct answer has to be A, D, and E. Can't go wrong with the classic features, you know?

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Mi

1 months ago

Yeah, those are essential features for a more advanced call center system.

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Mollie

1 months ago

I think you're right, A, D, and E are definitely added with the upgrade.

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Scot

2 months ago

I believe Call Management System (CMS) is also added in the upgrade, along with Service Level Maximize and Agent Selection (EAS).

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Geoffrey

2 months ago

I'm not sure about Advocate, I think Hunt Group might be one of the added features instead.

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Bonita

2 months ago

Haha, I bet Advocate (B) is just a fancy name for the Call Center Manager who advocates for the agents, right? I'm going with A, D, and E.

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Azzie

2 days ago

Reita: Yeah, let's see if we got it right!

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Earleen

4 days ago

User 3: I agree, those seem like the right choices for the upgrade.

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Reita

18 days ago

User 2: I'm not sure about that, but I chose A, D, and E.

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Ronald

1 months ago

User 1: Haha, I think Advocate is like a manager too!

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Taryn

2 months ago

Hmm, I'm not so sure about that. I think C might be one of the features added as well. Call Hunt Group seems like a logical addition.

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Stacey

2 months ago

I agree with Rachael, those three features make sense for an upgrade to Avaya Aura Call Center Elite.

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Renay

2 months ago

I'm pretty sure the correct answer is A, D, and E. Avaya Aura Call Center Elite definitely has those features that Basic Avaya Call Center doesn't.

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Evan

26 days ago

I agree, those three features are essential for a more advanced call center system.

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Samira

1 months ago

Yes, those features definitely make a difference in upgrading.

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Francoise

2 months ago

I think you're right, A, D, and E are added with Avaya Aura Call Center Elite.

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Rachael

2 months ago

I think the three features added are Service Level Maximize, Advocate, and Agent Selection (EAS).

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