Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Avaya Exam 7392X Topic 1 Question 88 Discussion

Actual exam question for Avaya's 7392X exam
Question #: 88
Topic #: 1
[All 7392X Questions]

Which two benefits to a Call Center does the Call Vectoring feature provide? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B

Administering Avaya Aura Call Center Features 6.0 page 224

by Ozell at Mar 09, 2025, 01:06 PM

Limited Time Offer

25%

Off

Get Premium 7392X Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Luther
3 months ago
Monitoring agent calls? Nah, that's just creepy. B and E for the win - dynamic routing and custom call flow is where it's at.
upvoted 0 times
...
Tamekia
3 months ago
Ha, the ability to answer multiple ACD calls? What is this, the 90s? B and E are clearly the best options here.
upvoted 0 times
...
Roosevelt
3 months ago
I was a bit confused at first, but B and E make total sense. Gotta have that time-based routing and programmable call treatment.
upvoted 0 times
Refugia
2 months ago
E) The customized handling of incoming calls via programmed commands
upvoted 0 times
...
Shayne
2 months ago
B) The conditional call treatment or routing based on parameters such as time of day, day of holidays, etc.
upvoted 0 times
...
Delisa
2 months ago
A) The ability to change the skills assigned to an agent
upvoted 0 times
...
...
Angelyn
4 months ago
Agreed, B and E are the key benefits. I can't imagine running a call center without those capabilities.
upvoted 0 times
Theron
2 months ago
Without call vectoring, it would be much harder to handle calls efficiently.
upvoted 0 times
...
Leonard
3 months ago
Definitely, those features make a big difference in managing call traffic effectively.
upvoted 0 times
...
Quiana
3 months ago
Being able to route calls based on parameters and customize call handling is essential.
upvoted 0 times
...
Roxanne
3 months ago
I agree, B and E are crucial for efficient call center operations.
upvoted 0 times
...
...
Lakeesha
4 months ago
I believe the ability to change the skills assigned to an agent is also a benefit of Call Vectoring.
upvoted 0 times
...
Flo
4 months ago
I agree with that. It also helps in customizing the handling of incoming calls through programmed commands.
upvoted 0 times
...
Lilli
4 months ago
B and E are definitely the right answers. Call vectoring gives you some sweet conditional routing and custom call handling features.
upvoted 0 times
Bok
2 months ago
Yes, being able to change call routing based on parameters and customize call handling is very beneficial for a call center.
upvoted 0 times
...
Skye
3 months ago
It's great that call vectoring allows for conditional routing and programmed commands for incoming calls.
upvoted 0 times
...
Danica
3 months ago
With call vectoring, you can route calls based on specific conditions and customize call handling.
upvoted 0 times
...
Vi
4 months ago
I agree, B and E are the correct answers for the benefits of Call Vectoring.
upvoted 0 times
...
...
Norah
4 months ago
I think the Call Vectoring feature allows for conditional call treatment based on parameters like time of day.
upvoted 0 times
...

Save Cancel