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Avaya Exam 7392X Topic 1 Question 88 Discussion

Actual exam question for Avaya's 7392X exam
Question #: 88
Topic #: 1
[All 7392X Questions]

Which two benefits to a Call Center does the Call Vectoring feature provide? (Choose two.)

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Suggested Answer: B

Administering Avaya Aura Call Center Features 6.0 page 224

by Ozell at Mar 09, 2025, 01:06 PM

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Luther
18 days ago
Monitoring agent calls? Nah, that's just creepy. B and E for the win - dynamic routing and custom call flow is where it's at.
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Tamekia
19 days ago
Ha, the ability to answer multiple ACD calls? What is this, the 90s? B and E are clearly the best options here.
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Roosevelt
22 days ago
I was a bit confused at first, but B and E make total sense. Gotta have that time-based routing and programmable call treatment.
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Delisa
3 days ago
A) The ability to change the skills assigned to an agent
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Angelyn
1 months ago
Agreed, B and E are the key benefits. I can't imagine running a call center without those capabilities.
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Theron
3 days ago
Without call vectoring, it would be much harder to handle calls efficiently.
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Leonard
19 days ago
Definitely, those features make a big difference in managing call traffic effectively.
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Quiana
20 days ago
Being able to route calls based on parameters and customize call handling is essential.
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Roxanne
27 days ago
I agree, B and E are crucial for efficient call center operations.
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Lakeesha
2 months ago
I believe the ability to change the skills assigned to an agent is also a benefit of Call Vectoring.
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Flo
2 months ago
I agree with that. It also helps in customizing the handling of incoming calls through programmed commands.
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Lilli
2 months ago
B and E are definitely the right answers. Call vectoring gives you some sweet conditional routing and custom call handling features.
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Bok
7 days ago
Yes, being able to change call routing based on parameters and customize call handling is very beneficial for a call center.
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Skye
13 days ago
It's great that call vectoring allows for conditional routing and programmed commands for incoming calls.
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Danica
28 days ago
With call vectoring, you can route calls based on specific conditions and customize call handling.
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Vi
1 months ago
I agree, B and E are the correct answers for the benefits of Call Vectoring.
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Norah
2 months ago
I think the Call Vectoring feature allows for conditional call treatment based on parameters like time of day.
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