Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Avaya Exam 7392X Topic 1 Question 67 Discussion

Actual exam question for Avaya's 7392X exam
Question #: 67
Topic #: 1
[All 7392X Questions]

Which two statements describe the benefits of using Expert Agent Selection (EAS)? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: C, D

by Ben at May 13, 2024, 01:02 PM

Limited Time Offer

25%

Off

Get Premium 7392X Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Danica
2 days ago
I believe C and E are the benefits. EAS facilitates routing of incoming calls to a Voice Response Unit and enables recorded announcements to be played to incoming calls.
upvoted 0 times
...
Shannon
4 days ago
I agree with you, Jamal. EAS does improve agent performance and provides options for selecting among available agents with the same skill.
upvoted 0 times
...
Jamal
5 days ago
I think A and D are the benefits of using EAS.
upvoted 0 times
...
Valentin
7 days ago
I believe C and E are the benefits. EAS facilitates routing of incoming calls to a Voice Response Unit and enables recorded announcements to be played to incoming calls.
upvoted 0 times
...
Dudley
8 days ago
I agree with you, Elin. EAS does improve agent performance and provides options for selecting among available agents with the same skill.
upvoted 0 times
...
Tarra
10 days ago
I think A and D are the correct answers. EAS helps optimize agent utilization by routing calls to the best-suited agent based on skill and availability.
upvoted 0 times
...
Elin
15 days ago
I think A and D are the benefits of using EAS.
upvoted 0 times
...

Save Cancel