Avaya Exam 7392X Topic 1 Question 65 Discussion

Actual exam question for Avaya's 7392X exam

Question #: 65
Topic #: 1

Which three items are needed to properly configure a hunt group in an Expert Agent Selection Call center? (Choose three.)

AThe call distribution method

BThe group extension

CVector Directory Number (VDN)

DThe class of Restriction (COR)

EThe trunk group number

Show Suggested Answer

Suggested Answer: B

by Ty at Apr 20, 2024, 12:51 PM

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Irma

3 months ago

Ah, the joys of call center lingo. Next up, we'll be configuring the 'call deflection matrix' and the 'hold music tonality factor'.

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Zita

3 months ago

Wait, there's a 'class of restriction' in a call center? Is that like a VIP lounge for the most important callers?

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Emile

2 months ago

C) Vector Directory Number (VDN)

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Dorothy

2 months ago

B) The group extension

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Jovita

2 months ago

A) The call distribution method

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Shawnda

3 months ago

Hmm, the COR and trunk group number seem like things I'd need to configure the overall call center, not just the hunt group. I'll go with A, B, and C to keep it simple.

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Izetta

1 months ago

User 3: Agreed, those three should be enough to configure the hunt group.

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Jamey

2 months ago

User 2: Yeah, and the group extension and Vector Directory Number too.

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Socorro

2 months ago

User 1: I think we need the call distribution method for sure.

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Verda

3 months ago

This one's a breeze! The call center experts always need the call distribution method, group extension, and VDN to properly configure a hunt group. *yawns*

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Clemencia

2 months ago

C) Vector Directory Number (VDN)

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Kaitlyn

2 months ago

B) The group extension

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Twana

2 months ago

A) The call distribution method

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Sherill

4 months ago

Ah, the old 'choose three' trick! Gotta make sure to read the question carefully and not overthink it. The obvious choices are A, B, and C.

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Sharee

2 months ago

Let's make sure to double check before submitting our answers.

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Ty

2 months ago

Definitely, the call distribution method, group extension, and VDN are essential.

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Britt

3 months ago

I agree, those seem like the most important items for configuring a hunt group.

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Gail

3 months ago

I think A, B, and C are the correct choices.

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Refugia

4 months ago

I'm not sure about the trunk group number. Do we really need that to configure a hunt group?

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Adrianna

4 months ago

Hmm, I'm pretty sure the call distribution method, group extension, and VDN are the key items needed here. The COR and trunk group number seem like red herrings to me.

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Kattie

3 months ago

Yeah, COR and trunk group number are not necessary for configuring a hunt group.

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Elbert

3 months ago

I agree, the call distribution method, group extension, and VDN are the most important.

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Margurite

4 months ago

I agree with Billye. Those three items are essential for setting up a hunt group in a call center.

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Billye

4 months ago

I think we need the call distribution method, the group extension, and the Vector Directory Number (VDN) to configure a hunt group.

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