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Avaya Exam 7392X Topic 1 Question 40 Discussion

Actual exam question for Avaya's 7392X exam
Question #: 40
Topic #: 1
[All 7392X Questions]

A supervisor with console permission cm enter an agent's login ID, and add or remove an agent's skill via Feature Access Code (FAC). Agents can also dial FAC to add or remove a skill.

Which statement is true about the configuration of this feature?

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Suggested Answer: B

by Elke at Oct 26, 2022, 05:44 AM

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Eric
14 days ago
C) The supervisors COR must have the field \'Add/Remove Agent Skills\' set to y. Wait, did they mean to spell it \'y\' or \'yes\'? I'm so confused!
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Margot
16 days ago
E) The agent's COS must have the field \'Add/remove Agent skills'' set to y. Seems straightforward enough, though I wonder if the agents have to do any special handshakes or secret handshakes to make it work.
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Latrice
2 days ago
A) The supervisors class of restriction (COR) must have the field \'Can Force a Work State Change''
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Lonny
28 days ago
D) The supervisors COS must have the field \'Can Force a Work State Change\' set to y. Wait, is that a lowercase y or an uppercase Y? I can never remember which one it is!
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Shenika
14 days ago
A) The supervisors class of services (COS) must have the field 'Add/Remove Agent Skills' set to Y.
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Daniela
1 months ago
Hah, I bet the supervisors have to do a little dance and recite the Klingon national anthem to add or remove agent skills. Maybe they need to wear a clown wig too.
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Melvin
21 days ago
E) The agent's COS must have the field 'Add/remove Agent skills' set to Y.
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Anglea
22 days ago
B) The supervisors class of services (COS) must have the field 'Add/Remove Agent Skills' set to Y.
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Cassie
24 days ago
A) The supervisors class of services (COS) must have the field 'Add/Remove Agent Skills' set to Y.
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Anglea
1 months ago
B) The supervisors class of services (COS) must have the field \'Add/Remove Agent Skills\' set to Y. Seems like the correct answer to me.
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Micheline
1 days ago
C) The supervisors COR must have the field 'Add/Remove Agent Skills' set to y.
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Alisha
17 days ago
B) The supervisors class of services (COS) must have the field 'Add/Remove Agent Skills' set to Y.
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Franklyn
1 months ago
A) The supervisors class of restriction (COR) must have the field \'Can Force a Work State Change''
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Broderick
2 months ago
I'm not sure, but I think the answer might be C, as the supervisors COR should have the field for adding/removing agent skills.
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Laurene
2 months ago
I disagree, I believe the correct answer is D, as supervisors must have the ability to force a work state change.
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Willodean
2 months ago
I think the answer is B, because supervisors need to have the ability to add/remove agent skills.
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