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Avaya Exam 72301X Topic 7 Question 36 Discussion

Actual exam question for Avaya's 72301X exam

Question #: 36
Topic #: 7

[All 72301X Questions]

A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.

Where would you go to check that IM and Presence have been enabled for the affected users?

AUse Avaya Aura System Manager (SMGR) web GUI to access the Engagement Development Platform >
Service Management click on List Presence Users.

BUse System Manager (SMGR) web GUI to access User > Users Management > Manage Users >
Communication Profile. Ensure that the presence profile is enables and that the right presence server is
selected.

CUse SSH to Avaya Breeze and run ''display user xxxx'' where xxxx is the station number.

DUse Avaya Aura System Manager (SMGR) web GUI to access User Management > Manage Users >
More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence
server is selected.

Show Suggested Answer

Suggested Answer: B

by Melvin at Aug 08, 2024, 11:07 AM

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Laura

11 months ago

I think D is the correct answer because it mentions Presence Users specifically.

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Andree

11 months ago

I'm not sure, but C could also be a possibility.

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Lemuel

11 months ago

I agree with Kris, B seems like the right choice.

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Latrice

12 months ago

Haha, option C reminds me of the time I had to troubleshoot a printing issue by running a bunch of commands in the terminal. Sometimes the simple solutions are the best!

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Karan

11 months ago

Definitely, it can be quicker than navigating through GUIs.

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Kanisha

12 months ago

Yeah, sometimes the command line is the way to go.

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Yuonne

1 years ago

I'm not sure about option C. Using SSH to Avaya Breeze seems a bit overkill for this scenario. I'd go with option B as it's more straightforward.

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Kris

1 years ago

I think the answer is B.

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Katie

1 years ago

I think option B is the correct choice. It seems to be the most comprehensive way to check the user's communication profile and presence settings.

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Glory

11 months ago

Let's make sure the presence profile is enabled and the right server is selected.

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Barrie

11 months ago

Yeah, we can do that by accessing User Management in System Manager.

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Kimi

12 months ago

I think we should check the user's communication profile first.

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