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Avaya 72301X Exam - Topic 5 Question 71 Discussion

A customer called in stating that none of their users can IM or see each other's Presence. Aftertroubleshooting you discover that default gateway of the Avaya Breeze SM100 has the wrong IP Address in the configuration.Where would you go to correct this problem?
A) Use SSH to Avaya Breeze , and run SMnetSetup.
B) Use SSH to Avaya Breeze , and use the route command to correct the routing table.
C) Use Avaya Aura System Manager web GUI to update the SIP Entity screen.
D) Use Avaya Aura System Manager web GUI to access the Engagement Development Platform < Server Administration, and edit the Server Instance.

Avaya 72301X Exam - Topic 5 Question 71 Discussion

Actual exam question for Avaya's 72301X exam
Question #: 71
Topic #: 5
[All 72301X Questions]

A customer called in stating that none of their users can IM or see each other's Presence. After

troubleshooting you discover that default gateway of the Avaya Breeze SM100 has the wrong IP Address in the configuration.

Where would you go to correct this problem?

Show Suggested Answer Hide Answer
Suggested Answer: A

by Ardella at Jul 19, 2026, 07:38 PM

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Felton
1 day ago
I feel like option C could work too. Updating the SIP Entity might help.
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Nydia
7 days ago
I think option A is the best choice. SMnetSetup is specifically for network settings.
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Pearly
12 days ago
D seems too complicated for this problem, right?
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Sabina
17 days ago
Wait, can you really fix it with just SSH? Sounds too easy!
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Aleshia
22 days ago
C is more about SIP entities, not the gateway issue.
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Edward
27 days ago
I think B could work too, but not sure if it's the best option.
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Georgeanna
1 month ago
Definitely A, SMnetSetup is the way to go!
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Phillip
1 month ago
I vaguely remember something about editing server instances in the GUI, which might relate to D. It sounds familiar, but I’m not completely confident.
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Trevor
1 month ago
I practiced a similar question where we had to update SIP settings, but I can't recall if that applies here. C could be a possibility.
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Lawrence
2 months ago
I'm not entirely sure, but I feel like the route command is more for checking routes rather than fixing the gateway. So, B might not be it.
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Marquetta
2 months ago
I think I remember that SMnetSetup is used for network configuration, so maybe option A is the right choice?
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