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Avaya 72301X Exam - Topic 3 Question 72 Discussion

A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.Which two pre-implementation steps were omitted? (Choose two.)
B) Test all third-party equipment and software. and D) Access support.avayA.com to verify customer systems compatibility.
A) Establish connectivity.
C) Provide accurate licensing specification.
E) Upgrade Communication and Session Manager.

Avaya 72301X Exam - Topic 3 Question 72 Discussion

Actual exam question for Avaya's 72301X exam
Question #: 72
Topic #: 3
[All 72301X Questions]

A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.

Which two pre-implementation steps were omitted? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B, D

by Blair at Aug 13, 2026, 01:04 PM

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Dolores
3 days ago
Definitely. Testing all third-party equipment is crucial.
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Mel
9 days ago
This is tricky. I think they missed testing the equipment.
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Nguyet
14 days ago
Upgrading the system might not even help with unsupported phones.
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Cyndy
19 days ago
Providing accurate licensing is also super important!
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Stephaine
24 days ago
Wait, how did they not check that before buying?
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Lindy
29 days ago
I agree, verifying compatibility is key!
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Letha
1 month ago
Definitely should have tested all third-party equipment first.
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Oliva
1 month ago
Providing accurate licensing specifications sounds important too, but I can't recall if it was directly related to the SIP phones not working.
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Leonora
1 month ago
I remember a practice question where we had to establish connectivity first. That might be one of the steps we overlooked here.
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Corinne
2 months ago
I'm not entirely sure, but I feel like we should have checked the support site for compatibility first. It could have saved us a lot of trouble.
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Francesco
2 months ago
I think we might have missed testing all third-party equipment and software. That seems crucial for ensuring compatibility.
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