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Avaya Exam 6211 Topic 7 Question 54 Discussion

Actual exam question for Avaya's 6211 exam
Question #: 54
Topic #: 7
[All 6211 Questions]

In a Voice and Multimedia Contact Center, incoming email messages are read from the Email server, processed using email rules, and are stored in a multimedia database. Which component, installed on Contact Center Multimedia (CCMM), connects to the Email server at regular intervals to access configured mailboxes?

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Suggested Answer: D

by Jerry at Mar 21, 2024, 12:37 AM

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Christiane
1 years ago
Overall, it's important to make sure all fields are properly filled out to avoid any issues.
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Casey
1 years ago
It's possible that the campaign will not receive data if the skillset field is not filled out.
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Mable
1 years ago
I believe if the skillset field is blank, the campaign will stop functioning.
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Paul
1 years ago
That could be true, but maybe the campaign will receive calls but no agent will be assigned.
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Leslie
1 years ago
I think the campaign will not be created.
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Reita
1 years ago
What happens if the skillset field is left blank while creating a new outbound campaign?
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Clarence
1 years ago
That could be true. We definitely need to make sure all necessary fields are filled in to avoid any issues.
upvoted 0 times
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Rozella
1 years ago
Maybe the campaign will receive calls but no agent will be assigned. That could lead to missed opportunities.
upvoted 0 times
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Lashawn
1 years ago
I agree with Clarence. Without a skillset assigned, how can the campaign function properly?
upvoted 0 times
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Clarence
1 years ago
I think if the skillset field is left blank, the campaign will not receive data.
upvoted 0 times
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