Avaya Exam 6211 Topic 1 Question 63 Discussion

Actual exam question for Avaya's 6211 exam

Question #: 63
Topic #: 1

[All 6211 Questions]

Which Avaya Aura Contact Center component manages all media processing for the contact center including playing messages and collecting DTMF digits?

AAvaya Aura Media Server (AAMS)

BContact Center Manager Server (CCMS)

CSIP

DCommunication Control Toolkit (CCT)

Show Suggested Answer

Suggested Answer: B

by Glennis at Jul 10, 2024, 10:47 AM

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Von

9 months ago

The Multimedia Dashboard, hands down. Anything else would be like trying to read a book with your eyes closed - just doesn't make sense!

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Bobbye

9 months ago

I'm gonna go with option C. The Multimedia Dashboard just has a nice ring to it, you know? Plus, it sounds like the kind of tool that would handle all that multimedia goodness.

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Junita

7 months ago

I'm not sure, but option D doesn't seem like it would be the tool for displaying status counts for multimedia contacts.

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Sherron

7 months ago

I agree with you, option C does sound like it would display the status counts for each multimedia contact type.

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Leila

8 months ago

I'm leaning towards option B. Multimedia Data Management sounds like it could handle all the different types of multimedia contacts.

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Jutta

8 months ago

I think I'll go with option A. The Contact Center Database Dashboard seems like it would have the status counts I need.

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Laurel

9 months ago

Hmm, I'm not sure about this one. The Contact Center Database Dashboard sounds like it could be a contender too. But the Multimedia Dashboard is probably the safest bet.

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Brynn

8 months ago

Let's go with Multimedia Dashboard then.

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Leana

8 months ago

I agree, it seems like the safest bet.

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Malika

9 months ago

I think the Multimedia Dashboard is the best option.

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Gaynell

9 months ago

Let's go with Multimedia Dashboard then.

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Marsha

9 months ago

I agree, it seems like the safest bet.

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Cassi

9 months ago

I think the Multimedia Dashboard is the best option.

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Kristel

9 months ago

I agree, the Multimedia Dashboard is the obvious choice. It's like asking which tool displays the weather - the Weather Dashboard, duh!

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Percy

9 months ago

C) Multimedia Dashboard

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Bev

9 months ago

A) Contact Center Database Dashboard

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Nieves

9 months ago

I believe C) Multimedia Dashboard is the correct answer because it specifically mentions multimedia.

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Kimberely

9 months ago

I'm not sure, but I think A) Contact Center Database Dashboard could also be a possibility.

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Owen

9 months ago

I agree with Octavio, Multimedia Dashboard makes sense.

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Octavio

9 months ago

I think the answer is C) Multimedia Dashboard.

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Adelle

10 months ago

The Multimedia Dashboard definitely seems like the correct option here. It's the tool that would display the status counts for each multimedia contact type, right?

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