Avaya Exam 6211 Topic 1 Question 63 Discussion

Actual exam question for Avaya's 6211 exam

Question #: 63
Topic #: 1

[All 6211 Questions]

Which Avaya Aura Contact Center component manages all media processing for the contact center including playing messages and collecting DTMF digits?

AAvaya Aura Media Server (AAMS)

BContact Center Manager Server (CCMS)

CSIP

DCommunication Control Toolkit (CCT)

Show Suggested Answer

Suggested Answer: B

by Glennis at Jul 10, 2024, 10:47 AM

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Von

10 months ago

The Multimedia Dashboard, hands down. Anything else would be like trying to read a book with your eyes closed - just doesn't make sense!

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Bobbye

10 months ago

I'm gonna go with option C. The Multimedia Dashboard just has a nice ring to it, you know? Plus, it sounds like the kind of tool that would handle all that multimedia goodness.

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Junita

9 months ago

I'm not sure, but option D doesn't seem like it would be the tool for displaying status counts for multimedia contacts.

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Sherron

9 months ago

I agree with you, option C does sound like it would display the status counts for each multimedia contact type.

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Leila

9 months ago

I'm leaning towards option B. Multimedia Data Management sounds like it could handle all the different types of multimedia contacts.

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Jutta

10 months ago

I think I'll go with option A. The Contact Center Database Dashboard seems like it would have the status counts I need.

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Laurel

11 months ago

Hmm, I'm not sure about this one. The Contact Center Database Dashboard sounds like it could be a contender too. But the Multimedia Dashboard is probably the safest bet.

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Brynn

10 months ago

Let's go with Multimedia Dashboard then.

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Leana

10 months ago

I agree, it seems like the safest bet.

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Malika

10 months ago

I think the Multimedia Dashboard is the best option.

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Gaynell

10 months ago

Let's go with Multimedia Dashboard then.

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Marsha

10 months ago

I agree, it seems like the safest bet.

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Cassi

10 months ago

I think the Multimedia Dashboard is the best option.

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Kristel

11 months ago

I agree, the Multimedia Dashboard is the obvious choice. It's like asking which tool displays the weather - the Weather Dashboard, duh!

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Percy

10 months ago

C) Multimedia Dashboard

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Bev

10 months ago

A) Contact Center Database Dashboard

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Nieves

11 months ago

I believe C) Multimedia Dashboard is the correct answer because it specifically mentions multimedia.

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Kimberely

11 months ago

I'm not sure, but I think A) Contact Center Database Dashboard could also be a possibility.

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Owen

11 months ago

I agree with Octavio, Multimedia Dashboard makes sense.

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Octavio

11 months ago

I think the answer is C) Multimedia Dashboard.

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Adelle

11 months ago

The Multimedia Dashboard definitely seems like the correct option here. It's the tool that would display the status counts for each multimedia contact type, right?

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