Avaya 6210 Exam - Topic 8 Question 78 Discussion
Which statement about the web-based Contact Center Multimedia (CCMM) Multimedia Administration client is true?
D) It allows an SDK for developers to design custom Computer Telephony Integration (CTI) applications.
A) It is used to administer Avaya Aura Agent Desktop (AAAD) and to monitor Agent performance using a browser-based interface.
B) It helps with implementing CTI for installed and browser-based client integrations.
C) It provides administrative and management capabilities for CCMM resources.
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