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Avaya 6210 Exam - Topic 7 Question 94 Discussion

You have been asked to generate outbound and multimedia reports based on data stored within the Contact Center Multimedia (CCMM) database. You must also access multimedia data sources through the Report Creation Wizard for reporting customization. The CCMM server has been added through the Contact Center Manager Administration (CCMA). Which additional step is required to complete this task?
A) Assign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS).
B) Add the Communication Control Toolkit (CCT) server through the CCMA.
C) Add the Microsoft Exchange server through the CCMA.
D) Assign the CCT server as a reporting server for the CCMS.

Avaya 6210 Exam - Topic 7 Question 94 Discussion

Actual exam question for Avaya's 6210 exam
Question #: 94
Topic #: 7
[All 6210 Questions]

You have been asked to generate outbound and multimedia reports based on data stored within the Contact Center Multimedia (CCMM) database. You must also access multimedia data sources through the Report Creation Wizard for reporting customization. The CCMM server has been added through the Contact Center Manager Administration (CCMA). Which additional step is required to complete this task?

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Suggested Answer: A

by Alfreda at Jan 22, 2025, 11:07 AM

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Shawna
10 months ago
Wait, I thought we didn’t need to assign anything extra!
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Armanda
10 months ago
I’m not so sure about A, isn’t there more to it?
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Coleen
10 months ago
C seems unnecessary, why would you need Exchange for this?
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Charlesetta
11 months ago
I think B is the right move, adding the CCT server makes sense.
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Nickie
11 months ago
Definitely A, you need to assign the CCMM server as a reporting server.
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Celestina
11 months ago
I definitely practiced adding servers through CCMA, but I can't remember if we ever had to assign them as reporting servers. This is tricky!
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Hildred
11 months ago
I feel like the answer might be A, but I also have a nagging feeling that it could involve the CCT server instead.
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Natalie
11 months ago
I remember practicing a similar question where we had to add servers through the CCMA, but I can't recall if it was specifically about the CCT server or the CCMM server.
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Marguerita
12 months ago
I think we need to assign the CCMM server as a reporting server for the CCMS, but I'm not entirely sure if that's the only step needed.
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Paulene
12 months ago
I'm not entirely sure about this one. The question mentions accessing multimedia data sources, so maybe option B or D is the way to go. I'll have to review the material again to be sure.
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Davida
12 months ago
I'm pretty confident the answer is A. Assigning the CCMM server as a reporting server for the CCMS seems like the logical next step after adding it through the CCMA.
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Frederic
12 months ago
Okay, let me think this through. We need to access the multimedia data sources, so adding the CCT server (option B) could be relevant. But the question specifically asks for an additional step, so I'm leaning towards A or D.
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Catalina
12 months ago
Hmm, I'm a bit confused. Do we need to add any other servers besides the CCMM server? I'm not sure if that's the only step required.
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Kip
12 months ago
This seems straightforward. I think the answer is A - assigning the CCMM server as a reporting server for the CCMS.
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Peter
2 years ago
Ah, the good old 'Contact Center Multimedia' database. Where all the magic happens, right? I'm going with option B, just to keep things spicy.
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Luisa
2 years ago
User2: I'm sticking with option B for some spice.
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Gracia
2 years ago
User1: I think option A is the way to go.
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Allene
2 years ago
Wait, we have to do WHAT to the CCMM server? I'm just going to start mashing buttons and see what happens.
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Terina
2 years ago
D) Assign the CCT server as a reporting server for the CCMS. Seems like the most straightforward solution to me. Although, maybe I should just roll a dice and pick an answer.
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Weldon
2 years ago
D) Assign the CCT server as a reporting server for the CCMS. That makes sense too.
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Paris
2 years ago
A) Assign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS).
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Nickie
2 years ago
I think option A is the correct answer because it specifically mentions assigning the CCMM server as a reporting server.
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Cyndy
2 years ago
This question is making my head spin! I'm going to go with C) Add the Microsoft Exchange server through the CCMA. Why not, right?
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Detra
2 years ago
B) Add the Communication Control Toolkit (CCT) server through the CCMA. I think that's the key to unlocking the full reporting capabilities.
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William
2 years ago
Nydia: Let's go ahead and add the CCT server then.
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Stacey
2 years ago
User 3: That makes sense, adding the CCT server is crucial for reporting customization.
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Nydia
2 years ago
User 2: No, I believe we should add the Communication Control Toolkit (CCT) server through the CCMA.
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Kristian
2 years ago
User 1: I think we need to assign the CCMM server as a reporting server for the CCMS.
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Glory
2 years ago
I believe adding the Communication Control Toolkit (CCT) server through the CCMA might also be necessary.
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Cherilyn
2 years ago
A) Assign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS). Sounds like the logical next step to me.
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Denae
2 years ago
B) Add the Communication Control Toolkit (CCT) server through the CCMA.
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Larue
2 years ago
A) Assign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS). Sounds like the logical next step to me.
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Nohemi
2 years ago
I agree with Cary, it makes sense to assign the CCMM server for reporting purposes.
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Cary
2 years ago
I think the additional step required is to assign the CCMM server as a reporting server for the CCMS.
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