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Avaya 6210 Exam - Topic 7 Question 52 Discussion

Actual exam question for Avaya's 6210 exam
Question #: 52
Topic #: 7
[All 6210 Questions]

Which Avaya Aura Contact Center component expands the contact center to manage internet-based contacts such as email and Web communications?

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Suggested Answer: B

by Alisha at Jan 09, 2023, 03:25 AM

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Remona
4 months ago
CCMM handles all the internet stuff, no doubt!
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Erick
4 months ago
I thought it was CCMA! This is confusing.
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Sherrell
4 months ago
Wait, are we sure it's not CCMS?
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Juliana
4 months ago
I agree, CCMM is the right choice!
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Angelyn
4 months ago
It's definitely the Contact Center Multimedia (CCMM).
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Blondell
5 months ago
I vaguely recall CCMA being more about administration tasks, so I don't think it's the right answer. CCMM sounds more appropriate for managing web communications.
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Gracia
5 months ago
I’m torn between CCMM and AAD. I know AAD is more about agent interfaces, but CCMM seems to fit the internet contact part better.
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Eliseo
5 months ago
I feel like we went over this in practice questions, and CCMS was mentioned a lot. But I don't think it covers internet contacts.
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Elden
5 months ago
I think it's the Contact Center Multimedia (CCMM), but I'm not entirely sure. I remember it handles different types of communications.
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Ressie
5 months ago
Alright, let's think this through step-by-step. We need to migrate from on-premises to Azure, and the SQL Server version is changing. That rules out a simple lift-and-shift approach. I think the classical SAP DMO option is probably the way to go, but I'll double-check the details to be sure.
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Maryann
5 months ago
I'm a bit confused on this one. I know phishing is a security issue, but I'm not sure which of these options is the best fit. I'll have to make an educated guess.
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Anglea
5 months ago
I'm leaning towards Cisco Discovery Protocol, but I have a nagging feeling it might be something else.
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Jose
10 months ago
I'm going with C) Contact Center Multimedia (CCMM). Sounds like the component that would handle those fancy internet-based contacts. Though, I do wonder if they have an 'Avaya Contact Center for Dummies' version of this exam.
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Bulah
10 months ago
Hmm, I'm not sure. Maybe D) Contact Center Manager Administration (CCMA) since it's responsible for managing the overall contact center? But I could be wrong.
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Jettie
9 months ago
I agree with you, D) Contact Center Manager Administration (CCMA) seems like a good choice since it's responsible for overall management.
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Malcom
9 months ago
I believe it's A) Contact Center Manager Server (CCMS) because it sounds like it would handle expanding the contact center to manage different types of contacts.
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Cordelia
9 months ago
I agree with you, D) Contact Center Manager Administration (CCMA) seems like a good choice for managing internet-based contacts.
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Zona
9 months ago
I think it might be C) Contact Center Multimedia (CCMM) because it specifically mentions managing internet-based contacts.
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Art
9 months ago
I believe it's A) Contact Center Manager Server (CCMS) because it helps expand the contact center's capabilities.
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Edelmira
10 months ago
I think it might be C) Contact Center Multimedia (CCMM) because it handles internet-based contacts.
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Lindy
10 months ago
I was thinking B) Avaya Agent Desktop (AAD), but after reading the question again, C) Contact Center Multimedia (CCMM) makes more sense. That's probably the right choice.
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Cristal
8 months ago
Yes, let's go with C) Contact Center Multimedia (CCMM).
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Kris
8 months ago
So, we both think CCMM is the right answer.
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Joanne
8 months ago
I agree, CCMM is the component that expands the contact center to manage internet-based contacts.
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Ernie
8 months ago
I think C) Contact Center Multimedia (CCMM) is the correct choice.
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Hyman
9 months ago
Yes, CCMM expands the contact center to handle email and web communications.
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Jimmie
9 months ago
So, we both think CCMM is the correct answer.
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Essie
9 months ago
I agree, CCMM is the component that manages internet-based contacts.
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Emilio
10 months ago
I think C) Contact Center Multimedia (CCMM) is the right choice.
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Lorriane
10 months ago
C) Contact Center Multimedia (CCMM) sounds like the correct answer to me. It's the component that handles internet-based contacts like email and web communications.
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Leonardo
11 months ago
I'm not sure, but I think it could also be D) Contact Center Manager Administration (CCMA) because it sounds like it could manage different types of contacts.
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Ceola
11 months ago
I agree with William. CCMM is specifically designed for handling email and web communications.
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William
11 months ago
I think the answer is C) Contact Center Multimedia (CCMM). It makes sense for managing internet-based contacts.
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