Avaya 6210 Exam - Topic 6 Question 83 Discussion

Actual exam question for Avaya's 6210 exam

Question #: 83
Topic #: 6

Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which name convention differentiates multimedia skillsets from voice skillsets?

AA multimedia suffix is added to the skillset name.

BA multimedia prefix is added to the skillset name.

CA multimedia disposition code is added to the skillset.

DMultimedia is added to the skillset name.

Show Suggested Answer

Suggested Answer: C

by Tenesha at Aug 22, 2024, 11:39 AM

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Alida

5 months ago

Totally agree, suffix makes it clear!

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Robt

5 months ago

Nope, it's not about disposition codes.

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Arleen

5 months ago

Surprised to learn this, thought it was just "multimedia" added anywhere!

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Blythe

6 months ago

I thought it was a prefix?

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Mary

6 months ago

A multimedia suffix is definitely the way to go!

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Ressie

6 months ago

I believe it's option D, where "Multimedia" is added to the skillset name, but I might be mixing it up with another topic we covered.

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Tammara

6 months ago

I’m a bit confused—was it a prefix or a suffix? I remember something about how it differentiates from voice skillsets, but I can't recall the details.

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Janna

6 months ago

I feel like we practiced a question similar to this, and I think it was about adding "multimedia" directly to the skillset name.

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Corinne

7 months ago

I think I remember that multimedia skillsets have a specific naming convention, but I'm not sure if it's a prefix or a suffix.

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Kiley

7 months ago

Ah, I remember learning about this in class. I believe the answer is that a multimedia suffix is added to the skillset name to distinguish it from a voice skillset.

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Lawrence

7 months ago

Okay, the key here is to look for the naming convention that differentiates the two types of skillsets. I'm going to read through the options and see which one makes the most sense.

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Kip

7 months ago

Hmm, I'm a little unsure about the difference between multimedia and voice skillsets. I'll need to think this through carefully.

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Truman

7 months ago

This seems like a straightforward question about multimedia skillsets in the Contact Center Manager Administration. I think I can handle this one.

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Hortencia

7 months ago

Ah yes, the Transport Layer uses port numbers to identify the destination application. That makes sense - the IP address and MAC address are used at other layers, but the port number is how the Transport Layer knows where to send the data.

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Vicki

2 years ago

Oh, good. Another standardized naming convention to memorize. Because we don't have enough of those in IT already.

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Evangelina

1 year ago

I know, it can get overwhelming sometimes with all the different naming conventions to remember.

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Maryanne

2 years ago

D) Multimedia is added to the skillset name.

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Mireya

2 years ago

B) A multimedia prefix is added to the skillset name.

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Jacob

2 years ago

A) A multimedia suffix is added to the skillset name.

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Marguerita

2 years ago

I bet the developers who came up with this naming convention were just looking for a way to make the exam questions more 'multimedia'.

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Pauline

2 years ago

D) Multimedia is added to the skillset name.

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Audra

2 years ago

B) A multimedia prefix is added to the skillset name.

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Kattie

2 years ago

A) A multimedia suffix is added to the skillset name.

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Albina

2 years ago

I think the answer is A) A multimedia suffix is added to the skillset name because it clearly differentiates multimedia skillsets from voice skillsets.

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