Avaya 6210 Exam - Topic 6 Question 13 Discussion
You are preparing to activate the Agent Desktop Displays (ADD) tool in the call center.Which protocol is a prerequisite for ADD in the Avaya Aura Contact Center (AACC) environment?
D) RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center ManagerServer (CCMS)
A) Multicast or unicast communication from the CCMS to Contact Center Manager Administration (CCMA)
B) Unicast communication from the CCMS to the client PCs
C) Multicast from Contact Center Manager Administration (CCMA)
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