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Avaya Exam 6210 Topic 4 Question 91 Discussion

Actual exam question for Avaya's 6210 exam
Question #: 91
Topic #: 4
[All 6210 Questions]

What is required when configuring an Email skillset in the Contact Center Multimedia Administration Tool?

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Suggested Answer: A

by Cristy at Nov 17, 2024, 06:59 AM

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Fidelia
8 months ago
Ah, the joys of contact center configuration. Where the only thing more confusing than the question is the answer!
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Salena
8 months ago
This question is as clear as mud. Maybe they should try sending us an email instead of a multiple-choice test!
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Belen
6 months ago
D) the assignment of an open queue for each email skillset
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Odette
6 months ago
C) the assignment of a vector for each email skillset
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Dannette
7 months ago
B) the assignment of a script for each email skillset
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Selma
7 months ago
A) the assignment of a route point for each email skillset
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Britt
8 months ago
I'm going with B. Scripting is essential for automating the email handling process.
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Chu
7 months ago
I agree with you, B is the right choice. Scripts help streamline the email handling process.
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Casie
8 months ago
I think A is the correct option. Route points are necessary for directing emails to the appropriate skillset.
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Aretha
8 months ago
A is the correct answer. You need to assign a route point for each email skillset to handle the incoming emails.
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Rikki
8 months ago
But don't you need a route point to direct the email to the right agent?
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Ivette
8 months ago
I disagree, I believe the answer is B) the assignment of a script for each email skillset.
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Shad
8 months ago
C seems logical. You need a vector to route the emails to the appropriate skillset.
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Tyisha
7 months ago
D) the assignment of an open queue for each email skillset
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Jerry
7 months ago
C) the assignment of a vector for each email skillset
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Carin
7 months ago
B) the assignment of a script for each email skillset
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Colton
7 months ago
A) the assignment of a route point for each email skillset
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Rosalia
8 months ago
D looks right to me. Configuring an email skillset requires an open queue to receive and process the emails.
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Brittni
7 months ago
D looks right to me. Configuring an email skillset requires an open queue to receive and process the emails.
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Ailene
7 months ago
D) the assignment of an open queue for each email skillset
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Amber
8 months ago
C) the assignment of a vector for each email skillset
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Dwight
8 months ago
B) the assignment of a script for each email skillset
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Lavonda
8 months ago
A) the assignment of a route point for each email skillset
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Rikki
9 months ago
I think the answer is A) the assignment of a route point for each email skillset.
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Sommer
9 months ago
I think the answer is B. Each email skillset needs a script to handle the email workflow.
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Nydia
8 months ago
D) the assignment of an open queue for each email skillset
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Xenia
8 months ago
C) the assignment of a vector for each email skillset
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Celeste
8 months ago
B) the assignment of a script for each email skillset
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Iesha
8 months ago
A) the assignment of a route point for each email skillset
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