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Avaya Exam 6210 Topic 4 Question 63 Discussion

Actual exam question for Avaya's 6210 exam
Question #: 63
Topic #: 4
[All 6210 Questions]

You have installed an Avaya Aura Contact Center (AACC) system with Communication Control Toolkit (CCT) and Contact Center Multimedia (CCMM). Which component is responsible for pushing the non-voice contacts to Avaya Aura Agent Desktop?

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Suggested Answer: B

by Yuki at Oct 05, 2023, 01:04 PM

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Dalene
4 days ago
I'm not sure, but I think it might be B) CCMS. Can someone explain why CCT is the correct answer?
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Cory
5 days ago
Hmm, this one is tricky. I think it might be CCMS, but I'm not completely sure.
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Crissy
15 days ago
I agree with Willetta, CCT makes sense for pushing non-voice contacts.
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Willetta
16 days ago
I think the answer is C) CCT.
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