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Avaya 6210 Exam - Topic 3 Question 82 Discussion

Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which multimedia prefix is used for an Outbound skillset?
D) VM_
A) IM_
B) EM_
C) OB_

Avaya 6210 Exam - Topic 3 Question 82 Discussion

Actual exam question for Avaya's 6210 exam
Question #: 82
Topic #: 3
[All 6210 Questions]

Multimedia skillsets must be defined in the Contact Center Manager Administration (CCMA) for multimedia routing to occur. Which multimedia prefix is used for an Outbound skillset?

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Suggested Answer: D

by Annabelle at Aug 08, 2024, 01:23 AM

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Valentine
10 months ago
Nope, it's definitely OB_. No doubt about it!
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Steffanie
10 months ago
I always get confused with these prefixes!
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Viola
10 months ago
Wait, is it really OB_? I thought it was EM_.
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Sarina
11 months ago
Totally agree, OB_ is the way to go!
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Nilsa
11 months ago
The correct prefix for Outbound skillset is OB_.
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Billye
11 months ago
I’m torn between OB_ and VM_. I remember discussing prefixes, but I can’t recall the exact details for outbound.
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Glory
11 months ago
I recall that IM_ is for instant messaging, so that can't be it. I think OB_ is the one we need for outbound calls.
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Mozell
11 months ago
I feel like EM_ might be related to outbound, but it usually stands for email, right? This is confusing!
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Cornell
12 months ago
I think the outbound skillset prefix is OB_, but I'm not entirely sure. I remember something about prefixes in our practice sessions.
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Emogene
12 months ago
Ah, I've seen questions like this before. I'm pretty confident the answer is C, OB_, since that's the prefix used for Outbound multimedia routing.
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Nada
12 months ago
I think I remember learning about this in class. Let me try to recall the different prefix options and which one is used for Outbound skillsets.
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Jesusita
12 months ago
I'm not entirely sure about this one. I'll have to review my notes on multimedia routing in the Contact Center Manager Administration.
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Laurel
12 months ago
Okay, let me see... I know the prefixes are used to identify the different multimedia types, so I'll need to remember which one is specifically for Outbound.
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Tiffiny
12 months ago
Hmm, this looks like a tricky one. I'll need to think carefully about the different multimedia prefixes and which one is used for Outbound skillsets.
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Katie
12 months ago
Okay, let me think this through. I know that interoperability is a key concern in service-oriented architecture, and that simply using the same design standards may not be enough to guarantee it. I'll need to carefully consider the options and try to identify the key issue with the statement.
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Herschel
12 months ago
Hmm, this seems like a tricky one. I'll need to think through the different measurement solutions carefully to determine the best approach.
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Marshall
12 months ago
This seems like a straightforward question about auditing standards. I'll need to carefully review the options and think about the appropriate terminology used in audit reports.
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Leonor
1 year ago
I'm stumped. Maybe I should've paid more attention in that 'Multimedia Prefixes for Dummies' seminar.
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Lorrine
1 year ago
D) VM_
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Pura
1 year ago
C) OB_
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Truman
1 year ago
B) EM_
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Vicky
1 year ago
A) IM_
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Clay
1 year ago
At least it's not as bad as the time I thought the prefix for video was 'VHS_'. Talk about a blast from the past!
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Ardella
1 year ago
Yeah, I agree. It's definitely C) OB_.
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Venita
1 year ago
I think the answer is C) OB_ for Outbound skillset.
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Annice
1 year ago
Haha, that's funny! I can see how 'VHS_' would come to mind.
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Zack
1 year ago
D) VM_
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Josphine
1 year ago
C) OB_
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Dallas
1 year ago
B) EM_
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Edna
1 year ago
A) IM_
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Latia
1 year ago
OB_? Really? I was gonna go with EM_ for email. Oh well, guess I'll have to study harder next time.
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Anthony
1 year ago
Yeah, I guess we need to review the multimedia skillsets in CCMA more carefully.
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Kimbery
1 year ago
I thought it was OB_ too, but I guess we were wrong.
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Jarod
1 year ago
Hmm, I thought the prefix for Outbound was something else. Let me double-check the CCMA documentation.
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Evan
1 year ago
I'm pretty sure the answer is C) OB_, since that's the prefix used for Outbound skillsets in CCMA.
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Annabelle
1 year ago
No problem, happy to help!
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Peggie
1 year ago
Great, thanks for confirming!
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Lorita
1 year ago
Yes, you're correct. OB_ is the prefix used for Outbound skillsets in CCMA.
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Frederic
1 year ago
I think the answer is C) OB_
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Sabrina
1 year ago
I'm not sure, but I think it makes sense. OB_ does sound like it could be the prefix for Outbound skillset
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Winifred
1 year ago
I agree with Ronny, because OB_ stands for Outbound skillset
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Ronny
1 year ago
I think the answer is C) OB_
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