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Avaya 6210 Exam - Topic 3 Question 113 Discussion

Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center.Which three statements regarding the Orchestration Designer tool are true? (Choose three.)
B) OD allows you to view real-time statistics for each skillset. and C) OD applications can provide call routing, such as skill-based routing. and D) OD provides a graphical editor to create Contact Center Task Flow Executor (TFE) flows.
A) OD application steps can include call treatments, such as music or ringback.

Avaya 6210 Exam - Topic 3 Question 113 Discussion

Actual exam question for Avaya's 6210 exam
Question #: 113
Topic #: 3
[All 6210 Questions]

Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center.

Which three statements regarding the Orchestration Designer tool are true? (Choose three.)

Show Suggested Answer Hide Answer
Suggested Answer: B, C, D

by Cherry at May 06, 2026, 12:37 AM

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Matt
20 hours ago
Definitely A, C, and D. The graphical editor is super helpful!
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Charlette
6 days ago
B is also true! Real-time stats are essential for monitoring.
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Hyman
11 days ago
I agree with A and C. Music and routing are key features.
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Ashlee
16 days ago
I think A, C, and D are correct. They make sense for OD.
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Lindsey
21 days ago
I thought OD only did routing, but A) and C) make sense too!
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Josephine
27 days ago
D) is spot on! The graphical editor is super helpful.
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Barrett
1 month ago
Wait, B) seems off. Can OD really show real-time stats?
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Talia
1 month ago
Totally agree, C) is also true for sure!
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Hyman
1 month ago
A) OD application steps can include call treatments, like music or ringback.
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Alison
2 months ago
D sounds right too, since we used the graphical editor in our practice exercises to create TFE flows.
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Nydia
3 months ago
I think C is correct because skill-based routing was a big topic in our last review session.
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Garry
3 months ago
I'm not entirely sure about B; I feel like we practiced something similar, but I can't recall if OD shows real-time stats for skillsets.
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Virgilio
3 months ago
I remember that OD can definitely handle call treatments like music or ringback, so I think A is true.
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