Avaya 6210 Exam - Topic 3 Question 113 Discussion

Actual exam question for Avaya's 6210 exam

Question #: 113
Topic #: 3

Orchestration Designer (OD) is used to create applications with instructions that determine the sequence of steps a contact follows after the contact arrives at the Contact Center.

Which three statements regarding the Orchestration Designer tool are true? (Choose three.)

AOD application steps can include call treatments, such as music or ringback.

BOD allows you to view real-time statistics for each skillset.

COD applications can provide call routing, such as skill-based routing.

DOD provides a graphical editor to create Contact Center Task Flow Executor (TFE) flows.

Show Suggested Answer

Suggested Answer: B, C, D

by Cherry at May 06, 2026, 12:37 AM

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Garry

3 days ago

I'm not entirely sure about B; I feel like we practiced something similar, but I can't recall if OD shows real-time stats for skillsets.

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Virgilio

8 days ago

I remember that OD can definitely handle call treatments like music or ringback, so I think A is true.

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