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Avaya 6210 Exam - Topic 2 Question 99 Discussion

Actual exam question for Avaya's 6210 exam

Question #: 99
Topic #: 2

[All 6210 Questions]

A user is assigning a skillset to a call while creating a new outbound campaign. What is the result if the skillset field is left blank?

AThe campaign stops functioning.

BThe campaign will not be created.

CThe campaign will not receive data.

DThe campaign will receive calls but no agent is assigned.

Show Suggested Answer

Suggested Answer: D

by Sanjuana at May 05, 2025, 07:10 PM

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Luann

9 months ago

Wait, really? The campaign still works without a skillset?

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Josphine

9 months ago

Definitely not a good idea to leave it blank!

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Sanda

10 months ago

I think it just means no agents are assigned.

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Rosalia

10 months ago

Totally agree, it just means calls go unanswered.

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Vanda

10 months ago

If the skillset is blank, the campaign still runs.

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Izetta

10 months ago

I thought the campaign would just not receive data if the skillset wasn't filled in, but I could be mixing it up with another scenario.

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Ronald

11 months ago

I feel like the campaign would still receive calls, but there wouldn't be any agents assigned to handle them. That seems plausible.

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Leigha

11 months ago

I remember a practice question where leaving a field blank caused the system to stop functioning, but I can't recall if that was specific to skillsets.

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Frankie

11 months ago

I think if the skillset is left blank, the campaign might not be created at all, but I'm not completely sure.

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Justine

11 months ago

I've got a good feeling about this one. Based on my understanding of how call routing works, if there's no skillset specified, the system won't be able to match the calls to the right agents. So I think the campaign simply won't receive any data, which would make option C the right answer.

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Teddy

11 months ago

Okay, let's see. If the skillset is left blank, that means there's no way for the system to know which agents are qualified to handle those calls. So my guess is that option D is the correct answer - the campaign will receive calls but no agent will be assigned.

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Jannette

12 months ago

Hmm, I'm a bit unsure about this one. I know skillsets are important for routing calls to the right agents, but I'm not sure what the exact behavior would be if it's left blank. I'll have to think this through carefully.

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Jamey

12 months ago

This seems like a straightforward question about how the system handles a missing skillset. I'll carefully read through the options and think about the logical implications of each one.

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Delsie

1 year ago

C) The campaign will not receive data. Really? That's like running a race without shoes, am I right?

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Glenn

1 year ago

C) The campaign will not receive data. Really? That's like running a race without shoes, am I right?

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Chuck

1 year ago

B) The campaign will not be created.

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Jordan

1 year ago

A) The campaign stops functioning.

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Irving

1 year ago

I guess D) is the answer, but I'm just picturing agents sitting around twiddling their thumbs waiting for calls. Where's the fun in that?

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Carmela

1 year ago

B) The campaign will not be created. I mean, how can you have a campaign without a skillset? That's just common sense.

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Evangelina

1 year ago

Leaving the skillset field blank would definitely prevent the campaign from being created.

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Reena

1 year ago

Exactly, it's essential to assign a skillset for the campaign to function properly.

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Sherell

1 year ago

I believe the campaign will receive calls, but without a skillset, it won't function properly.

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Almeta

1 year ago

But wouldn't the campaign still receive calls even if no agent is assigned?

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Lashon

1 year ago

D) The campaign will receive calls but no agent is assigned. Seems like the logical choice here.

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Claribel

1 year ago

C) The campaign will not receive data.

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Orville

1 year ago

B) The campaign will not be created.

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German

1 year ago

A) The campaign stops functioning.

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Azzie

1 year ago

I agree with Carlota, without a skillset assigned, the campaign won't get any data.

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Carlota

1 year ago

I think if the skillset field is left blank, the campaign will not receive data.

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