Avaya Exam 6210 Topic 2 Question 73 Discussion

Actual exam question for Avaya's Avaya Aura Contact Center Implementation Exam exam

Question #: 73
Topic #: 2

Agents will use Disposition Codes after closing an outbound contact. For which purpose is a disposition code used by agents?

ATo record the dialing of an outbound call

BTo record the state of an outbound call

CTo answer an outbound call

DTo end the outbound call

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Suggested Answer: D

by Louisa at Apr 22, 2024, 06:44 PM

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2 days ago

D) To end the outbound call.

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3 days ago

B) To record the state of an outbound call.

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4 days ago

A) To record the dialing of an outbound call.

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5 days ago

What is the purpose of using a disposition code after closing an outbound contact?

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