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Avaya Exam 37820X Topic 1 Question 90 Discussion

Actual exam question for Avaya's 37820X exam
Question #: 90
Topic #: 1
[All 37820X Questions]

Refer to the exhibit.

How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?

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Suggested Answer: D

by Estrella at Jul 09, 2024, 12:15 PM

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Patria
1 years ago
I don't know about you, but I'm more of a 'A-6-2-B' kind of guy. It's got that classic IP Office vibe, you know? Plus, who doesn't love a good phoneset direct routing?
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Shawnta
1 years ago
Option C is the way to go, no doubt about it. I mean, who doesn't love a good Media Server anchoring? It's like the icing on the contact-routing cake!
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Georgene
11 months ago
Absolutely, it's like having the perfect setup for routing contacts to supported endpoints.
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Twana
11 months ago
It's a smart way to ensure efficient contact routing based on business logic.
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Janine
12 months ago
Yeah, having the contacts routed through IP Office and anchored in the Media Server adds a lot of flexibility.
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Charlette
1 years ago
I agree, option C with the Media Server anchoring is definitely the best choice.
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Mona
1 years ago
Because the contacts are routed through IP Office and anchored in the Media Server, which makes more sense based on the exhibit.
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Titus
1 years ago
Why do you think it's C?
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Mona
1 years ago
I disagree, I believe the correct answer is C.
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Billy
1 years ago
Hmm, this is a tricky one. I'm leaning towards option D, as it seems to align with the idea of routing through IP Office, controlled by CCT, and anchored in IP Office. But I'm not 100% confident.
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Starr
1 years ago
I'm not entirely sure, but I think option B might be the right answer. It mentions that the contacts are routed through IP Office, controlled by CCMS, and sent directly to the phone set.
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Davida
11 months ago
Yes, option B makes sense with the details given about how contacts are routed in the Avaya Contact Center Select.
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Lindsey
11 months ago
I agree, option B seems to be the most logical choice based on the information provided.
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Candida
11 months ago
I think option B sounds correct. It mentions routing through IP Office and CCMS.
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Casie
11 months ago
Yes, option B makes sense with the description provided in the question.
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Erick
12 months ago
I agree, option B seems to be the most logical choice for routing contacts.
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Leeann
12 months ago
I think option B sounds correct. It mentions routing through IP Office and CCMS.
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Juan
1 years ago
Option C seems to be the correct answer. The question mentions that ACCS routes contacts based on business logic to supported endpoints, and option C describes how the contacts are routed through IP Office, controlled by CCMS, and anchored in the Media Server.
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Jerilyn
1 years ago
Yes, option C describes how the contacts are routed through IP Office, controlled by CCMS, and anchored in the Media Server.
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Essie
1 years ago
I agree, option C seems to be the correct answer.
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Titus
1 years ago
I think the answer is B.
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