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Avaya 37820X Exam

Certification Provider: Avaya
Exam Name: Avaya Midsize Solution Design Exam
Number of questions in our database: 65
Exam Version: Mar. 21, 2024
37820X Exam Official Topics:
  • Topic 1: Single Topic
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Free Avaya 37820X Exam Actual Questions

The questions for 37820X were last updated On Mar. 21, 2024

Question #1

In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?

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Correct Answer: D

Question #2

A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).

Which component Is used to create surveys In ACCS?

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Correct Answer: A

Question #3

Refer to the Scenario: IT-FAC.

IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls. They are not as concerned about reliability of messaging and other forms of collaboration.

Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?

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Correct Answer: A

Question #4

Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

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Correct Answer: B

Question #5

Refer to the exhibit.

How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?

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Correct Answer: D


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