Avaya Exam 3314 Topic 2 Question 60 Discussion

Actual exam question for Avaya's 3314 exam

Question #: 60
Topic #: 2

[All 3314 Questions]

Which statement about Proactive Outreach Manager (POM) is true?

AThe POM call back feature supports progressive dialing mode.

BContact Recorder uses the same Dialer license for the integration with POM.

CPOM feeds outbound activities into Context Store as touchpoint information for the Customer Journey.

DPOM provides Common Agent Desktop integration with Call Center Elite.

Show Suggested Answer

Suggested Answer: C

by Pamela at Apr 27, 2024, 09:56 PM

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1 years ago

Same here, MRCP seems logical for handling those specific transactions.

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1 years ago

I was confused by the options, but now it makes sense.

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1 years ago

I agree! MRCP is used for media resource control which includes ASR and TTS.

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1 years ago

It's definitely option C, Network Address (MRCP).

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1 years ago

Yeah, it's asking about which IP address is used for ASR and TTS transactions.

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1 years ago

Did anyone understand the question about IP addresses for speech servers and MPP?

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