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Avaya Aura Experience Portal with POM Implementation and Maintenance Exam

Exam Name: Avaya Aura Experience Portal with POM Implementation and Maintenance
Exam Code: Avaya Aura Experience Portal with POM Implementation and Maintenance
Related Certification(s): Avaya Certified Support Specialist ACSS Certification
Certification Provider: Avaya
Number of Avaya Aura Experience Portal with POM Implementation and Maintenance practice questions in our database: 62 (updated: May. 24, 2024)
Expected Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Topics, as suggested by Avaya :
  • Topic 1: Describe the AAEP standard reporting capabilities/ Describe the components of the POM User Interface
  • Topic 2: Describe the capabilities of CMS RT Socket-based Routing/ Use POM troubleshooting procedures and tools
  • Topic 3: Configure Avaya Aura Experience Portal (AAEP) features and functions/ Describe the Experience Portal External Systems
  • Topic 4: Describe the standard POM reporting capabilities/ Describe the AAEP and POM architecture/ Explain how agent scripts are created and used
  • Topic 5: Use AAEP troubleshooting isolation tools, logs and processes/ Describe the steps to configure the EPM for Email and SMS
  • Topic 6: Install and configure POM features and functions/ Describe Agent Assignment options
  • Topic 7: Explain the upgrade paths and procedures/ Explain how agents are assigned to campaigns
  • Topic 8: Verify the prerequisites to the POM installation/ Configure Intelligent Customer Routing (ICR)
  • Topic 9: Explain the ICR installation requirements/ Perform POM database administration
  • Topic 10: Understand ICR reporting capabilities/ Describe ICR reporting capabilities
Disscuss Avaya Avaya Aura Experience Portal with POM Implementation and Maintenance Topics, Questions or Ask Anything Related

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Free Avaya Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Actual Questions

Note: Premium Questions for Avaya Aura Experience Portal with POM Implementation and Maintenance were last updated On May. 24, 2024 (see below)

Question #1

Which IP address is used by the speech servers to communicate with the MPP when processing ASR and TTS transactions?

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Correct Answer: C

Question #2

During an Avaya Aura Experience Portal (AAEP) installation or upgrade, when performing the prerequisite check for the localhost reporting, you receive the following error message:

UnknownHostExcaption: localhost

What could be causing this error? (Choose two.)

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Correct Answer: A, D

Question #3

Which IP address is used by the speech servers to communicate with the MPP when processing ASR and TTS transactions?

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Correct Answer: C

Question #4

A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary EPM is no longer able to communicate with It.

Which corrective action must be taken?

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Correct Answer: A

Question #5

Parameters that affect how voice data is sent through the network are administered for which Avaya Aura* Experience Portal (AAEP) component?

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Correct Answer: B


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