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Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Questions

Exam Name: Avaya Aura Experience Portal with POM Implementation and Maintenance
Exam Code: Avaya Aura Experience Portal with POM Implementation and Maintenance
Related Certification(s): Avaya Certified Support Specialist ACSS Certification
Certification Provider: Avaya
Number of Avaya Aura Experience Portal with POM Implementation and Maintenance practice questions in our database: 62 (updated: Jul. 18, 2024)
Expected Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Topics, as suggested by Avaya :
  • Topic 1: Describe the AAEP standard reporting capabilities/ Describe the components of the POM User Interface
  • Topic 2: Describe the capabilities of CMS RT Socket-based Routing/ Use POM troubleshooting procedures and tools
  • Topic 3: Configure Avaya Aura Experience Portal (AAEP) features and functions/ Describe the Experience Portal External Systems
  • Topic 4: Describe the standard POM reporting capabilities/ Describe the AAEP and POM architecture/ Explain how agent scripts are created and used
  • Topic 5: Use AAEP troubleshooting isolation tools, logs and processes/ Describe the steps to configure the EPM for Email and SMS
  • Topic 6: Install and configure POM features and functions/ Describe Agent Assignment options
  • Topic 7: Explain the upgrade paths and procedures/ Explain how agents are assigned to campaigns
  • Topic 8: Verify the prerequisites to the POM installation/ Configure Intelligent Customer Routing (ICR)
  • Topic 9: Explain the ICR installation requirements/ Perform POM database administration
  • Topic 10: Understand ICR reporting capabilities/ Describe ICR reporting capabilities
Disscuss Avaya Avaya Aura Experience Portal with POM Implementation and Maintenance Topics, Questions or Ask Anything Related
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Stacey

17 days ago
Just passed the Avaya Aura Experience Portal exam! Be prepared for questions on IVR call flow design and POM configuration. Study the AAEP architecture thoroughly. Thanks to Pass4Success for the spot-on practice questions that helped me prepare quickly!
upvoted 0 times
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Amie

21 days ago
I recently passed the Avaya Avaya Aura Experience Portal with POM Implementation and Maintenance exam. Thanks to Pass4Success practice questions, I was well-prepared for the exam. One question that stood out to me was related to the capabilities of CMS RT Socket-based Routing. I was a bit unsure of the answer, but I managed to pass the exam.
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Free Avaya Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Actual Questions

Note: Premium Questions for Avaya Aura Experience Portal with POM Implementation and Maintenance were last updated On Jul. 18, 2024 (see below)

Question #1

Parameters that affect how voice data is sent through the network are administered for which Avaya Aura* Experience Portal (AAEP) component?

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Correct Answer: B

Question #2

Which IP address is used by the speech servers to communicate with the MPP when processing ASR and TTS transactions?

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Correct Answer: C

Question #3

Parameters that affect how voice data is sent through the network are administered for which Avaya Aura* Experience Portal (AAEP) component?

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Correct Answer: B

Question #4

Which statement describes Agent blending?

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Correct Answer: D

Question #5

In addition to the standard date and time filters, the ICR CCA Session Detail Report offers optional filters for what information? (Choose two.)

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Correct Answer: C, D

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