Arun sees two filters that show issues from a particular Jira Software project.
Yesterday, he received two filter subscriptions based on those two filters.
This morning, he can still see all the issues on his agile board, but he only received one of the filter subscriptions.
Identify a possible cause.
Suggested Answer: C
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If a group that was used to share a filter or a dashboard was deleted, the users who belonged to that group would no longer receive the filter subscriptions or see the dashboard .
[Manage shared filters and dashboards]
[Manage users, groups, permissions, and roles in Jira Cloud]
13 comments · newest first
FE
Felix
10 months ago
Wait, how does that even happen? Sounds weird.
KR
Kristine
10 months ago
I think his product access was revoked. That sounds likely.
MI
Millie
10 months ago
Definitely not account deactivation, he can still see issues.
JA
Jamal
11 months ago
I disagree, it could be a product role issue too.
MA
Margret
11 months ago
Maybe a group was deleted? That could mess with subscriptions.
NA
Natalya
11 months ago
Could it be that a product role was deleted? That seems like it could impact what filters he receives.
AI
Aide
11 months ago
I practiced a question like this, and I feel like account deactivation wouldn't explain why he still sees issues on the board.
RE
Reita
11 months ago
I'm not entirely sure, but I think if a group was deleted, it could affect the filters too.
CE
Ceola
12 months ago
I remember something about filter subscriptions being tied to user permissions, so maybe his product access was revoked?
GA
Gail
12 months ago
I've got a good feeling about this one. The fact that he can still see all the issues on the board suggests his account or access hasn't been revoked. My money's on a group or product role being deleted.
SH
Shawna
12 months ago
Okay, let me break this down step-by-step. Arun had two filters, and he received two subscriptions for those filters. Now he's only getting one subscription, but can still see all the issues. I think the key is figuring out what could have caused him to lose one of the subscriptions.
SU
Sue
1 year ago
Hmm, I'm a bit confused by the wording here. I need to make sure I understand exactly what's happening with the filters and subscriptions before I can decide on the right answer.
MA
Mattie
1 year ago
This seems like a straightforward question about Jira subscriptions. I'll carefully read through the details and think through the possible causes.