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ATD CPTD Exam - Topic 2 Question 22 Discussion

Posted by Helene on Jun 20, 2026 at 10:00 AM

[Personal Capability]

A new manager has a team comprised of four different generations of employees. Which action by the manager would be most likely to minimize intergenerational conflict within the team?

Suggested Answer: A

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12 comments · newest first
BR
Brittni 2 months ago
D makes sense too. Understanding what matters to each generation is crucial.
BO
Bobbye 2 months ago
I prefer B. Active listening can really bridge gaps between generations.
HO
Hoa 2 months ago
I think option A is key. Acknowledging viewpoints helps everyone feel valued.
GL
Glenna 2 months ago
Totally agree with A! We need to respect everyone's views.
JU
Jules 2 months ago
Wait, defining what’s important to each generation? That sounds tricky!
MI
Mitsue 2 months ago
Polling might not capture the real issues.
SH
Sheridan 3 months ago
I think B) Listen actively to each team member is the best choice.
FR
Francene 3 months ago
A) Acknowledge the diverse viewpoints of each team member is key!
DO
Dorothy 3 months ago
Defining what’s important to each generation could be useful, but I feel like it might oversimplify their perspectives.
CA
Carma 3 months ago
Polling each team member sounds like a good idea, but I wonder if it might just create more confusion instead of resolving conflicts.
VI
Viva 3 months ago
I remember a practice question where listening actively was highlighted as a key skill for managers. It seems like that could really help here too.
KA
Kanisha 4 months ago
I think acknowledging diverse viewpoints is important, but I'm not sure if it’s the most effective way to minimize conflict.
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