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ATD CPTD Exam - Topic 2 Question 22 Discussion

[Personal Capability]A new manager has a team comprised of four different generations of employees. Which action by the manager would be most likely to minimize intergenerational conflict within the team?
A) Acknowledge the diverse viewpoints of each team member
B) Listen actively to each team member
C) Poll each team member
D) Define what is important to each team member's generation

ATD CPTD Exam - Topic 2 Question 22 Discussion

Actual exam question for ATD's CPTD exam
Question #: 22
Topic #: 2
[All CPTD Questions]

[Personal Capability]

A new manager has a team comprised of four different generations of employees. Which action by the manager would be most likely to minimize intergenerational conflict within the team?

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Suggested Answer: A

by Helene at Jun 20, 2026, 10:00 AM

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