ATD Exam CPTD Topic 1 Question 13 Discussion

Actual exam question for ATD's CPTD exam

Question #: 13
Topic #: 1

[All CPTD Questions]

[Personal Capability]

Which is the best rationale for using text messaging in a business environment?

AIt enables people to communicate in real time while engaged in something else, such as attending a presentation or group meeting

BIt is private and is a good choice to communicate sensitive information through a channel that cannot be subjected to legal review

CIt allows the sender to convey emotion with emojis and is a good choice to create a more personal connection with the recipient

DIt implies urgency in situations where the sender faces tight deadlines or needs an immediate answer

Show Suggested Answer

Suggested Answer: D

by Royce at Nov 01, 2025, 08:01 PM

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Malcom

3 days ago

Okay, I think I've got this. Option A seems like the most practical and widely applicable rationale for using text messaging in a professional setting.

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Coletta

9 days ago

I'm a bit confused by this question. I'm not sure if the "best" rationale is asking for the most common, the most effective, or the most ethical use of text messaging in business.

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Kina

14 days ago

Hmm, this is a tricky one. I'll need to carefully consider the pros and cons of each option to determine the best rationale.

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