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ASTQB CTFL Exam - Topic 2 Question 92 Discussion
Topic #: 2
Which of the following principles should be followed when introducing a test tool into an organization?
(i) Assessing organizational maturity to establish whether a tool will provide expected benefits.
(ii) Requiring a quick payback on the initial investment.
(iii) Including a requirement for the tool to be easy to use without having to train unskilled testers.
(iv) Identifying and agreeing requirements before evaluating test tools.
Assessing organizational maturity (i) is very important when deciding whether to introduce a test tool, as implementing a tool in an immature test organization with poor processes is unlikely to produce any benefits.
A quick return on the initial investment (ii) in a test tool is rare.
Having a requirement that a tool should be easy to use for untrained and unskilled testers
(iii) is generally a false hope. This is comparable with expecting someone who has never driven a car to be able to drive safely and effectively.
Agreeing requirements before evaluating tools (iv) is essential. Not to do so would be comparable with building and testing a system without requirements.
In conclusion, (i) and (iv) are good principles to follow when introducing a tool and (ii) and
(iii) are not.
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