ASQ CSSBB Exam - Topic 7 Question 52 Discussion

Actual exam question for ASQ's CSSBB exam

Question #: 52
Topic #: 7

A quality engineer employed by a hospital is asked to improve the process of medication storage in locked cabinets near patient doors. One defect that occurs rarely is that the medication caddy is left out when the cabinet is relocked. The engineer installs a gravity activated arm that will not permit the door to close when the caddy isn't inside. This improvement is best described by which approach to problem solving?

A5S

BPoka yoke

CKaizen

DPDCA

ERe-engineering

Show Suggested Answer

Suggested Answer: B

by Louisa at May 28, 2022, 09:16 AM

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Rex

4 months ago

Wow, I didn’t know they could do that!

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Johnna

4 months ago

5S would focus more on organization, not this.

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Shannon

4 months ago

Really? I’m not sure that’s the best solution.

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Lezlie

4 months ago

I agree, that arm is a great fail-safe.

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Shawnee

4 months ago

Sounds like a classic case of Poka yoke to me!

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Bettina

5 months ago

I’m torn between Poka yoke and PDCA. I know Poka yoke is about preventing mistakes, but PDCA involves a broader process.

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Brice

5 months ago

I feel like Kaizen could apply since it's about continuous improvement, but the gravity arm seems more like a specific fix.

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Elliott

5 months ago

I think this situation is similar to a practice question we did on mistake-proofing. That makes me lean towards Poka yoke.

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Elliot

5 months ago

I remember studying Poka yoke as a way to prevent errors, but I'm not entirely sure if that's the right answer here.

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Tammi

5 months ago

Okay, let's see. I'm guessing the existence of an employment contract would be the most important factor here, since that would outline the specific rights and obligations of the employee.

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