Discuss ASQ CQIA Exam Topic 8 Question 21

ASQ CQIA Exam - Topic 8 Question 21 Discussion

Posted by Dominque on May 03, 2022 at 07:35 PM

Which of the following places Problem Management activities in the correct order:

AIdentify and record, classify, investigate and diagnose, raise an RFC, review the change

BInvestigate and diagnose, raise an RFC, classify, identify and record

CIdentify and record, investigate and diagnose, raise an RFC, classify, review the change

DReview a change, classify, identify and record, investigate and diagnose, raise another RFC

Suggested Answer: A

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6 comments · newest first

King 11 months ago

I’m surprised this is even a question, it seems straightforward!

Ettie 12 months ago

A is actually a solid choice too, just saying.

Diane 12 months ago

Wait, how can you classify before identifying? Seems off.

Erick 12 months ago

Definitely agree with C!

Kris 1 year ago

I think option C is the right order.

Ceola 1 year ago

Sequence diagrams could also work well to visualize the interactions between the user roles and the solution. I'll have to think this through carefully.

Thread summary

● Consensus

Community pick: Yes strong agreement

Vote breakdown

A 90%

B 1%

C 1%

D 2%

Summary updated from 6 comments · last activity 11 months ago

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Created dateMay 03, 2022
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