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Which of the following statements is FALSE?
Suggested Answer: B
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12 comments · newest first
ME
Melodie
3 days ago
I feel like C is the false one. A known error should be closed if there's a fix.
LA
Lai
8 days ago
I agree, B seems off. User satisfaction isn't always possible.
AD
Adolph
13 days ago
I think B is false. Not all known errors need resolution.
WA
Walker
18 days ago
A sounds correct to me, but I’m not sure about B.
PR
Precious
23 days ago
Wait, D? I thought incidents were the main source of known errors!
NI
Nina
29 days ago
I think B is a bit misleading. Not all errors need to be resolved to user satisfaction.
EV
Evelynn
1 month ago
Totally agree with C! Work-arounds can keep things running.
TE
Teri
1 month ago
A known error is when a root cause is identified, right?
NI
Nikita
1 month ago
D seems tricky, but I think it might be false because incidents are usually the main source of known errors, or at least that's what I practiced.
NA
Narcisa
2 months ago
I feel like C is definitely true since known errors can remain open if there's a workaround in place.
SY
Sylvie
2 months ago
I'm not so sure about B. I remember something about not all known errors needing to be resolved immediately.
CL
Clarence
2 months ago
I think A is true because identifying a root cause and a workaround does make it a known error, right?