ASQ CQE Exam - Topic 6 Question 99 Discussion

Actual exam question for ASQ's CQE exam

Question #: 99
Topic #: 6

[All CQE Questions]

A company has received many customer complaints due to damaged units being received at the customer's distribution center. After a thorough investigation, it is determined that the units' packaging is insufficient. The company decides that a potential solution is to add reinforcements to the unit packaging to resolve the issue. Which of the following actions is most appropriate?

AImplement the solution

BPilot the solution

COutsource packaging testing

DConsider implementing the solution on similar products

Show Suggested Answer

Suggested Answer: B

by Xuan at Sep 16, 2024, 09:53 AM

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Leatha

3 months ago

Outsourcing testing could be a good idea too, just saying.

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Denae

3 months ago

Totally agree, testing it out first is the way to go!

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Azzie

3 months ago

Wait, how do we know the reinforcements will actually help?

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Buddy

4 months ago

I think piloting the solution first makes more sense.

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Santos

4 months ago

Sounds like they need to fix the packaging ASAP.

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Terry

4 months ago

Considering the impact on similar products sounds reasonable, but I wonder if that’s too cautious. Option D could be a good strategy too.

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Alonso

4 months ago

I think we practiced a similar question where we had to evaluate the risks of implementing changes directly. I might lean towards option B again.

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Anglea

4 months ago

I'm not entirely sure, but I feel like outsourcing packaging testing could lead to better insights. Maybe option C is worth considering?

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Johanna

5 months ago

I remember discussing the importance of piloting solutions before full implementation, so I think option B might be the best choice.

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Noel

5 months ago

Considering implementing the solution on similar products is also a good idea. If the reinforced packaging works well, it could be applied to other products to prevent future issues.

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Billi

5 months ago

Outsourcing the packaging testing could be a good idea. That way, they can get an independent assessment of the packaging and make sure the solution is effective.

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Stanford

5 months ago

I'm not sure if implementing the solution is the best approach. Maybe we should pilot it first to see if it works before rolling it out fully.

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Danilo

5 months ago

This seems like a straightforward question. The company has identified the issue, so implementing the solution is the most appropriate action.

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Annice

5 months ago

I'm really not sure if it could be "procedures" too, but I feel like I've seen a similar question before.

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Chantay

10 months ago

Whoa, hold on there, Speedy Gonzalez! Let's not forget the age-old saying: 'Measure twice, cut once.' Piloting is the way to go.

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Trina

8 months ago

C) Outsource packaging testing

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Darci

9 months ago

B) Pilot the solution

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Leonor

9 months ago

A) Implement the solution

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Alison

10 months ago

Option A all the way! Why waste time with a pilot when you can just fix the problem now? Carpe diem, my friend!

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Man

8 months ago

A) Implement the solution

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Shawn

9 months ago

B) Pilot the solution

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Celeste

10 months ago

A) Implement the solution

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Cathrine

10 months ago

Outsourcing packaging testing seems like a waste of money. Just do it in-house and save some cash, am I right?

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Paola

10 months ago

I'm torn between B and D. Piloting the solution is a good idea, but considering implementing it on similar products could also save time and resources in the long run.

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