Okay, let me think this through. The question mentions the IRT has been recruited, so I'm guessing their first step would be to Record the incident details before anything else.
Wait, I'm a bit confused. Is this asking about the process of service modeling or the actual definition of services? I'll need to re-read the question.
This seems straightforward enough. I just need to remember to use the Params button to set the Window Text match value, and I should be able to click the ORDERS button successfully.
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