Following the completion of the service development and service testing lifecycle phases for a new service, the ____________ and ____________ can become part of the service profile.
Okay, let me think this through step-by-step. Capability analysis looks at the capability of a process to meet specifications, and attribute data is binary (pass/fail). To get reliable statistics, you'd need a decent-sized sample. I'm leaning towards True, but I'll double-check my notes to be sure.
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