Discuss APSE CESP Exam Topic 4 Question 56

You are doing job site training with a woman who has a traumatic brain injury. This is her first week on the job, and she is having difficulty keeping up with the production standard. She is entering database information and must complete a specific number of forms in a 1-hour period. What should you do to address this issue?

ACollect data on how many forms she enters per hour to establish a baseline comparison of her performance to the job site's production standard.

BContinue your training program as designed, since this is only the first week of training.

CAsk the employer for an accommodation and negotiate a lower production rate for the worker.

DAssure the employer that you will get the work done by completing some of the data entry yourself until she learns the job and her production increases.

Suggested Answer: A

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12 comments · newest first

Coleen 3 days ago

A lower production rate might help her adjust.

Ashlyn 8 days ago

But it's only her first week!

Troy 13 days ago

I think we should collect data first.

Precious 18 days ago

I’d just help her out for now, no big deal!

Nikita 23 days ago

Asking for accommodations sounds fair to me.

Mollie 29 days ago

But isn’t it too early to change the production standard?

Tina 1 month ago

Totally agree, she needs time to adjust!

Lemuel 1 month ago

I think collecting data is a good start.

Ciara 1 month ago

I recall a similar question where we had to balance support and expectations. Completing some of the work ourselves might not be the best long-term solution.

Earnestine 2 months ago

I think asking for an accommodation could be a reasonable option. It might help her feel less pressured while she adjusts.

Catarina 2 months ago

I'm not sure if continuing the training as designed is the best approach. It feels like she might need more support right now.

Katheryn 2 months ago

I remember we discussed the importance of establishing a baseline for performance, so option A seems like a good start.

APSE CESP Exam - Topic 4 Question 56 Discussion