APSE CESP Exam - Topic 1 Question 6 Discussion

Actual exam question for APSE's CESP exam

Question #: 6
Topic #: 1

[All CESP Questions]

You are providing follow-along services for a 19-year-old female who is working at a hotel cleaning rooms. She is Hispanic, English is her second language, and she has autism. Although she has been doing this job for several months, the manager indicates that she is having difficulty displaying toiletries. These products appear identical except for their names. The manager reports that many guests have complained about their room missing specific toiletry items. What FIRST step should you take in helping this worker improve her job performance?

AAsk a bilingual Hispanic co-worker what cues she uses to distinguish the toiletries.

BAsk the manager for an accommodation by substituting another job duty for the one that she is having difficulty completing.

CAsk the manager if the worker can be paired with a co-worker to be her natural support for completing her daily job duties.

DTalk with the individual to determine if the job is a good match and if she needs to look for another job.

Show Suggested Answer

Suggested Answer: A

by Jina at Feb 10, 2024, 07:09 AM

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Silva

3 months ago

I wonder if she even knows what the toiletries are supposed to be.

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Ilona

3 months ago

Pairing her with a co-worker sounds like a great idea!

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Lourdes

4 months ago

Wait, how can she distinguish toiletries if they all look the same?

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Leatha

4 months ago

Not sure if that's the best first step. Maybe she needs a different job duty?

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Florinda

4 months ago

I think asking a bilingual co-worker is a smart move!

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Sherly

4 months ago

I think talking to her about whether the job is a good fit is important, but it might be too early for that. We should try to solve the current problem first.

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Willodean

4 months ago

Pairing her with a co-worker sounds like a good idea, but I wonder if that would really help her with the specific toiletry issue.

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Nu

4 months ago

I’m not sure if asking for a job duty change is the best first step. It feels like we should try to support her in her current role first.

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Cristy

5 months ago

I remember we talked about the importance of communication in these situations, so asking a bilingual co-worker might help her understand the toiletries better.

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Chi

5 months ago

Talking to the individual directly to see if this is the right job for her seems like a good first step. We want to make sure she's set up for success, so understanding her perspective will be key.

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Winifred

5 months ago

Hmm, pairing her with a co-worker as a natural support could be a good option. That way she has someone to learn from and lean on. I'll make sure to consider that as a potential solution.

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Margarett

5 months ago

I'm a little unsure about this one. Should I just ask the manager for an accommodation right away, or is there something else I should try first? I want to make sure I'm taking the right approach.

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Weldon

5 months ago

This seems like a tricky situation, but I think I'd start by asking a bilingual Hispanic co-worker for some tips on how they distinguish the toiletries. That could give us some helpful cues to pass along.

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Johna

5 months ago

Okay, let's see. The patient overdosed on tricyclic antidepressants, so I'm thinking the CPT code might be related to that. I'll have to double-check the options.

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Sherita

5 months ago

Option C, providing feedback to the COE, seems like a valuable activity to include when recycling capability. I'll make sure to consider that as a possibility.

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Lynda

5 months ago

I'm a bit confused by this question. Stakeholder Analysis doesn't seem directly relevant, but the other options all seem plausible. I'll have to review my notes to decide the best approach.

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Maybelle

5 months ago

Hmm, this seems straightforward. TFTP is a common way to remotely transfer files, and hashing them would help ensure integrity. I'm pretty confident I can get this one right.

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