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Apple Exam SVC-19A Topic 4 Question 74 Discussion

Actual exam question for Apple's SVC-19A exam
Question #: 74
Topic #: 4
[All SVC-19A Questions]

When evaluating an issue, which of the following is an empathetic and supportive closed question about updating software on an iOS device?

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Suggested Answer: B, C, G

by Shelton at Sep 14, 2024, 07:49 PM

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Tula
8 months ago
I'm not sure about E. Why should we never attempt to separate the battery from a case assembly?
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Lauran
8 months ago
I agree with Charlene. A, E, and F make sense for safely handling batteries.
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Charlene
8 months ago
I think A, E, and F are true.
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Halina
8 months ago
D) is a good one - if something seems off with the battery, don't just ignore it, get it checked out. Don't want any explosions or fires, am I right?
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Georgiann
8 months ago
Haha, I bet the technicians put on those gloves to look cool, not because it's safe. But C) is still important, gotta protect those hands!
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Stefanie
8 months ago
E) is definitely true - you should never try to remove a battery from a device that has a built-in one. That could be really dangerous.
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Herminia
8 months ago
G) When performing a visual inspection, view the battery from about one foot away.
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Natalie
8 months ago
E) Never attempt to separate or remove the battery from a case assembly that has a built-in battery.
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Heidy
8 months ago
A) Lift batteries or case assemblies using the battery cable.
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Bernardine
9 months ago
I'm pretty sure that B) and G) are not correct. Batteries that are dropped shouldn't be reused, and we should inspect them up close, not from a distance.
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Rikki
7 months ago
F) Do not expose lithium batteries to high temperatures.
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Clay
8 months ago
E) Never attempt to separate or remove the battery from a case assembly that has a built-in battery.
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Theron
8 months ago
C) Technicians should put on nitrile or lint free gloves when dealing with hot batteries.
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Noble
8 months ago
User 2
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Moon
8 months ago
User 1
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Julio
8 months ago
A) Lift batteries or case assemblies using the battery cable.
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