Apple Exam SVC-19A Topic 1 Question 28 Discussion

Actual exam question for Apple's SVC-19A exam

Question #: 28
Topic #: 1

Please refer to the following information to answer the questions on the right.

Rachel is starting a repair on a three-year-old MacBook Pro.

After opening the device, she takes some time to visually inspect the top case assembly with battery.

After gaining agreement with the customer about repair time and cost, Rachel begins the replacement of the top case assembly with battery. If during the repair the battery cells begin to actively swell, how should Rachel respond?

APour sand over the battery immediately.

BLeave the room for fifteen minutes.

CCarefully continue the repair while monitoring the battery.

DFind a fire extinguisher and keep it nearby.

Show Suggested Answer

Suggested Answer: A

by Matthew at Jun 15, 2022, 01:36 AM

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