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Apple-Device-Support Exam - Topic 4 Question 49 Discussion

What's the first action you should try when an app is unresponsive?
B) Force the app to quit and reopen it
A) Contact the developer
C) Update iOS or iPadOS

Apple-Device-Support Exam - Topic 4 Question 49 Discussion

Actual exam question for Apple's Apple-Device-Support exam
Question #: 49
Topic #: 4
[All Apple-Device-Support Questions]

What's the first action you should try when an app is unresponsive?

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Suggested Answer: B

by Vanda at Apr 04, 2026, 06:44 PM

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Lawrence
12 days ago
But what if that doesn't help? C could be important too.
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Pete
17 days ago
Agreed! B makes sense. Quick fix usually works.
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Brianne
23 days ago
I think B is the best choice. Just restart the app!
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Yuette
28 days ago
B makes sense, but I’ve had weird bugs even after that!
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Antonio
1 month ago
Really? I thought contacting the developer was the way to go.
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Shantay
1 month ago
Wait, you can just force quit it?
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Theron
3 months ago
I usually just update my iOS first.
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Jani
3 months ago
B is definitely the first thing to try!
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Erick
4 months ago
I guess contacting the developer is a last resort? I hope I don't mix that up during the exam!
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Colton
4 months ago
I feel like I've seen a similar question before, and the answer was to force quit the app. It just makes sense to try that first.
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Glory
4 months ago
I'm not entirely sure, but I remember something about updating the OS being important too. Maybe that's a later step?
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Christiane
4 months ago
I think the first step is usually to force the app to quit and reopen it, right? That seems to fix a lot of issues.
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