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Apple-Device-Support Exam - Topic 4 Question 49 Discussion

Actual exam question for Apple's Apple-Device-Support exam

Question #: 49
Topic #: 4

[All Apple-Device-Support Questions]

What's the first action you should try when an app is unresponsive?

AContact the developer

BForce the app to quit and reopen it

CUpdate iOS or iPadOS

Show Suggested Answer

Suggested Answer: B

by Vanda at Apr 04, 2026, 06:44 PM

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Theron

1 month ago

I usually just update my iOS first.

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Jani

2 months ago

B is definitely the first thing to try!

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Erick

2 months ago

I guess contacting the developer is a last resort? I hope I don't mix that up during the exam!

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Colton

2 months ago

I feel like I've seen a similar question before, and the answer was to force quit the app. It just makes sense to try that first.

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Glory

3 months ago

I'm not entirely sure, but I remember something about updating the OS being important too. Maybe that's a later step?

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Christiane

3 months ago

I think the first step is usually to force the app to quit and reopen it, right? That seems to fix a lot of issues.

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