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Apple-Device-Support Exam Questions

Exam Name: Apple Device Support Exam (SUP-2025) Exam
Exam Code: Apple-Device-Support
Related Certification(s): Apple Certified Support Professional Certification
Certification Provider: Apple
Actual Exam Duration: 120 Minutes
Number of Apple-Device-Support practice questions in our database: 216 (updated: Jun. 16, 2026)
Expected Apple-Device-Support Exam Topics, as suggested by Apple :
  • Topic 1: Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
  • Topic 2: iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
  • Topic 3: Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
  • Topic 4: Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
  • Topic 5: Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
  • Topic 6: Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
  • Topic 7: Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
  • Topic 8: Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
  • Topic 9: Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
  • Topic 10: Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
  • Topic 11: Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
  • Topic 12: Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
  • Topic 13: Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
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Nathan Hill

18 days ago
Getting to Know the KDM was tricky because the exam throws compromised or locked-device scenarios and asks which key escrow or KDM workflow restores access. Make sure you understand key generation, escrow, and recovery procedures and how they integrate with MDM, I passed the Apple Device Support exam and thanks Pass4Success for providing good collection of exam questions for preparation in short time.
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Steven Bell

26 days ago
I passed the Apple Device Support SUP-2025 exam by drilling Managed Apple IDs and how they behave in a managed environment, since the wording can get subtle. Writing out the differences between personal and managed services made the questions much easier to parse.
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Emma Cooper

2 months ago
Managed Apple IDs often appear as configuration scenarios asking which account type or enrollment flow applies when setting up devices for students or staff. Study the differences between Managed and personal Apple IDs, role permissions in Apple School or Business Manager, and how MDM enrollment changes behavior, I passed the exam after drilling those distinctions.
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Lisa Parker

2 months ago
Heads-up the KDM scenarios were tricky because they required following several conditional steps. I sketched a quick flowchart during the exam which helped me keep key rotation and entitlement mapping straight.
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Karen Perez

2 months ago
One practical tip is to mark Protecting Data items early because encryption and access controls often required careful comparisons.
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Sarah Hall

1 month ago
Surprisingly the Managing Apps section used a lot of scenario matching, so practicing distribution methods beforehand made those questions faster.
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Daniel Scott

2 months ago
Personally I focused on identifying Mac user accounts since distinguishing local, mobile, and managed accounts on Apple devices showed up in subtle ways.
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Charles Allen

2 months ago
Interesting, the iCloud and Continuity questions blended overlapping features so I had to slow down and note which device relationships applied.
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Patricia Phillips

1 month ago
Also, when restoring or reviving Macs the step order mattered a lot so I wrote tiny numbered steps to avoid missing prerequisites.
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Raymon

3 months ago
I was unsure I'd remember every Apple device spec. pass4success organized the material into bite-sized, test-ready chunks and built my confidence. Stay steady—the result is within reach.
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Art

3 months ago
I found the software-GLA and missing-logs scenarios tough—interpretation was key. Pass4Success practice prepared me to extract the root cause from sparse data.
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Edelmira

3 months ago
Anxiety hit during the countdown, but pass4success provided targeted practice and a calm strategy. I walked out feeling prepared. To future test-takers: stay focused and you'll succeed.
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Pamella

3 months ago
I passed the Apple Device Support Exam! Thanks to Pass4Success for their practice questions. There was a question about the steps to restore, revive, or recover a Mac computer, and it required detailed knowledge of the procedures.
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Weldon

4 months ago
I started nervous, thinking the questions would outpace my knowledge. Pass4Success helped me retain key points and stay composed during the test. Believe in your prep and shine.
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Ulysses

4 months ago
Casual tip for the SUP-2025 exam: use pass4success practice exams to get a feel for the real thing, worked like a charm.
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Alyce

4 months ago
The exam’s time-pressure on complex step-by-step troubleshooting was killer. Pass4Success practice exposed pace issues and taught me efficient triage for suspected hardware faults.
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Myrtie

4 months ago
Some questions on T2 security chips and Secure Enclave access felt like trap ones. pass4success practice exams helped me parse the security-first thinking and avoid common misreadings.
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Ryan

5 months ago
The tricky layout and keyboard shortcuts in macOS administration questions were brutal. pass4success mocks forced me to memorize sequences quickly and reinforced the best-practice procedures.
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Marguerita

5 months ago
I dreaded failing on a tricky retrofit question. pass4success trained me with practical labs and flashcards, turning worry into confidence. You're capable—go for it!
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Samira

5 months ago
I struggled with hardware diagnostics questions, especially SSD or battery health scenarios in Apple devices. pass4success practice prepared me by drilling those diagnostic steps until they were second nature.
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Timothy

6 months ago
Nerves were high as I walked in, but Pass4Success's guided reviews and realistic questions steadied me. I left with a confident mindset. Keep pushing—your turn is coming.
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Stevie

6 months ago
Feeling relieved after passing the SUP-2025 with the help of Pass4Success practice tests. Staying confident was crucial.
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Mickie

6 months ago
The hardest part was troubleshooting iOS device connectivity in tricky network scenarios—DNS and proxy quirks. Pass4Success practice exams helped me see those edge cases early and map out a robust debugging flow.
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Shenika

6 months ago
pass4success practice exams were a lifesaver for the SUP-2025 exam. Revising effectively was the key to my success.
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Geoffrey

7 months ago
Just passed the SUP-2024 exam! The Pass4Success practice questions were a great help. I remember a question about identifying different types of Mac user accounts, including admin, standard, and guest accounts.
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Basilia

7 months ago
I did it! I passed the Apple Device Support Exam. The practice questions from Pass4Success were invaluable. One tricky question was about the differences between Managed Apple IDs and regular Apple IDs, focusing on the educational environment.
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Murray

7 months ago
Aced the SUP-2025 with pass4success practice tests! Focusing on the key topics was a game-changer for me.
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Leonie

7 months ago
Passing the SUP-2025 exam was a breeze with Pass4Success practice exams - they really helped me nail the time management aspect.
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Arminda

7 months ago
Before the exam I was tense and second-guessing myself. Pass4Success gave me clear study plans and confidence through repetition. Remember: persistence beats pressure.
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Blair

8 months ago
I was anxious about troubleshooting edge cases, worried I'd miss something. Pass4Success gave concise explanations and mock exams that built certainty. Stay focused, and you'll pass with flying colors.
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Rosamond

8 months ago
I passed the SUP-2024 exam! The practice questions from Pass4Success were a great help. One challenging question was about managing storage on an iPhone, specifically how to use the 'Offload Unused Apps' feature.
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Sheridan

8 months ago
I felt overwhelmed seeing so many device specs, but Pass4Success broke it down into manageable chunks and timed drills. Confidence grew with every module. You can do it—steady prep leads to success.
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Isidra

9 months ago
My hands shook on exam day and I doubted my training would hold up. Pass4Success provided practical scenarios and quick review, turning nerves into readiness. You've got this—keep practicing and believe in yourself.
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Dyan

9 months ago
I was jittery before the exam, unsure I could recall all those Apple device details. Pass4Success gave me structured practice and confidence boosts, and now I'm ready to tackle any question. To future test-takers: stay calm, trust the prep, and you'll nail it too.
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Aja

9 months ago
Excited to announce that I passed the Apple Device Support Exam! Thanks to Pass4Success for their practice questions. There was a question about the various methods to protect data on a Mac, including FileVault and Time Machine backups.
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Ming

10 months ago
I just passed the SUP-2024 exam! The practice questions from Pass4Success were incredibly useful. One question I found tricky was about the initial setup and installation process for a new Mac, including network configurations.
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Huey

10 months ago
Apple Certified: Apple Device Support - done! Couldn't have done it without Pass4Success.
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Oliva

12 months ago
Pass4Success made SUP-2024 prep so efficient. Passed on my first try!
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Viola

1 year ago
Nailed the Apple Device Support exam! Pass4Success's prep was incredibly helpful.
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Louisa

1 year ago
Any advice on time management during the exam?
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Fernanda

1 year ago
Just got Apple Certified thanks to Pass4Success. Their exam questions were spot-on!
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Margot

1 year ago
How detailed were the questions about Apple's continuity features?
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Hermila

1 year ago
SUP-2024 success! Pass4Success's materials were exactly what I needed to prepare quickly.
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Flo

1 year ago
Were there any questions about Apple's built-in apps like Pages or Numbers?
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Ellen

1 year ago
Did you use any specific study materials that you found helpful?
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Dorothea

1 year ago
Thank you, Pass4Success! Your questions made the Apple Certified exam a breeze.
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Van

1 year ago
How about questions on software updates? Anything specific I should focus on?
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Gertude

1 year ago
Were there many questions about Apple's cloud services beyond iCloud?
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Carma

1 year ago
Passed SUP-2024 with flying colors. Pass4Success's exam prep was a game-changer!
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Vivan

1 year ago
I passed the Apple Device Support Exam! Pass4Success practice questions were a big help. There was a question about the Key Distribution Mechanism (KDM) and its role in securing communications, which was quite detailed.
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Billye

1 year ago
Any tips on studying for the security-related questions?
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Susana

2 years ago
How detailed were the questions about Apple's accessibility features?
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Clorinda

2 years ago
Apple Device Support certification achieved! Pass4Success's questions were invaluable.
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Roosevelt

2 years ago
Happy to share that I passed the SUP-2024 exam! The practice questions from Pass4Success were crucial. One question that caught me off guard was about managing apps on iOS devices, specifically how to use MDM solutions.
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Tula

2 years ago
Did the exam cover anything about Apple's enterprise management tools?
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Jenifer

2 years ago
I passed the Apple Device Support Exam! Thanks to Pass4Success for their practice questions. There was a question about iCloud and Continuity features, and I had to think about how Handoff and Universal Clipboard work together.
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Celestina

2 years ago
Were there many questions about networking and Wi-Fi setup on Apple devices?
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Francene

2 years ago
Couldn't believe how well-prepared I felt for SUP-2024. Pass4Success, you're a lifesaver!
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Stanford

2 years ago
Just passed the SUP-2024 exam! The Pass4Success practice questions were a great help. I remember a question about the steps to restore, revive, or recover a Mac computer. It was detailed and required a good understanding of the procedures.
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Jade

2 years ago
How about troubleshooting hardware issues? Any particular areas I should focus on?
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Marcos

2 years ago
I did it! I passed the Apple Device Support Exam. The practice questions from Pass4Success were invaluable. One challenging question was about identifying different types of Mac user accounts and their permissions.
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Pearlene

2 years ago
Pass4Success helped me conquer the Apple Certified exam in record time. Highly recommend!
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Jamal

2 years ago
Excited to announce that I passed the SUP-2024 exam! Pass4Success practice questions were spot on. There was a question about the differences between Managed Apple IDs and regular Apple IDs, and I had to recall the specific features and limitations.
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Glory

2 years ago
Did you encounter any questions about Apple's privacy features? I'm not sure how in-depth I should go on that topic.
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Sharika

2 years ago
I passed the Apple Device Support Exam! The practice questions from Pass4Success were a lifesaver. One question that stumped me was about managing storage on a Mac, specifically how to use the 'Optimize Storage' feature effectively.
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Theron

2 years ago
How detailed were the questions about iOS backup and restore processes? I'm a bit nervous about that section.
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Huey

2 years ago
Aced SUP-2024 thanks to Pass4Success. Their prep materials made all the difference.
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Ivory

2 years ago
Thrilled to share that I passed the SUP-2024 exam! Thanks to Pass4Success for their practice questions. There was a tricky question about the different ways to protect data on an iPhone. I had to think hard about encryption and secure backups.
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Venita

2 years ago
Congrats! I'm studying for it now. Any tips on the macOS installation process? I heard there might be questions about different installation methods.
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Jenifer

2 years ago
Pace yourself! Some questions require careful reading. I found the Pass4Success practice tests really helped me get used to the exam format and timing.
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Kate

2 years ago
I just passed the Apple Device Support Exam (SUP-2024) and it feels amazing! The Pass4Success practice questions were incredibly helpful. One question I remember was about the steps to install macOS on a new Mac. I wasn't entirely sure about the correct sequence, but I managed to get through it.
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Pete

2 years ago
Just passed the Apple Device Support exam! Pass4Success's questions were spot-on. So grateful!
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Miles

2 years ago
Passing the Apple Device Support Exam was a relief, and I owe it to Pass4Success practice questions for helping me prepare. The exam included questions on creating an iCloud backup for a managed iPhone or iPad. One question that I found challenging was related to how MDM manages Continuity settings. I had to recall the details from my study materials, but I managed to answer it correctly and pass the exam.
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Laura

2 years ago
iCloud security was a major exam topic. You'll encounter questions about two-factor authentication and keychain sync. Make sure to review Apple ID management and data protection features. Grateful to Pass4Success for their comprehensive study materials that helped me ace the exam!
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Freeman

2 years ago
The exam covered macOS troubleshooting in depth. Be prepared for scenario-based questions on kernel panics and startup issues. Focus on understanding safe mode and recovery options. Pass4Success really helped me prepare efficiently and pass the exam.
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Valda

2 years ago
My experience taking the Apple Device Support Exam was great, especially since I used Pass4Success practice questions to prepare. The exam covered topics like iCloud and Continuity. One question that I remember was about troubleshooting Continuity using Wireless Diagnostics. I had to think carefully about the steps involved, but I was able to answer it correctly and pass the exam.
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Vicente

2 years ago
Passed the Apple Device Support Exam with flying colors! Pass4Success's materials were crucial for my success. Thanks!
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Veronika

2 years ago
Just passed the Apple Certified: Apple Device Support Exam (SUP-2024)! A key topic was iOS device management. Expect questions on configuring MDM solutions. Study Apple Business Manager and device enrollment processes. Thanks to Pass4Success for the spot-on practice questions!
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Elza

2 years ago
Aced SUP-2024 thanks to Pass4Success! Their practice questions matched the real exam perfectly. Grateful for the efficient prep!
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Shizue

2 years ago
I recently passed the Apple Device Support Exam with the help of Pass4Success practice questions. The exam covered topics such as Mobile Device Management and iCloud. One question that stood out to me was about the difference between a personal Apple ID and a Managed Apple ID. I was unsure of the answer at first, but I managed to pass the exam.
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Sophia

2 years ago
SUP-2024 conquered! Pass4Success's relevant questions made prep a breeze. Couldn't have done it without you. Many thanks!
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Halina

2 years ago
Just passed the Apple Device Support Exam! Pass4Success's questions were spot-on. Thanks for helping me prep quickly!
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Buck

2 years ago
Pass4Success made all the difference in passing my Apple certification. Their exam questions were invaluable. Thank you!
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Free Apple Apple-Device-Support Exam Actual Questions

Note: Premium Questions for Apple-Device-Support were last updated On Jun. 16, 2026 (see below)

Question #1

Scenario

Antonio recently bought his iPhone 14 Pro Max. It's taking over an hour to charge the device to 50% using his 5W USB power adapter that came with his previous iPhone.

Why can't Antonio fast charge his iPhone?

Reveal Solution Hide Solution
Correct Answer: C

Question #2

An app stopped responding. How can you use the Dock to force the app to quit?

Reveal Solution Hide Solution
Correct Answer: B

Question #3

Which device can you use to unlock your Mac computer's screen saver and approve authentication requests from macOS and other apps?

Reveal Solution Hide Solution
Correct Answer: D

Question #4

Where can you view the amount of memory that apps are using?

Reveal Solution Hide Solution
Correct Answer: D

Question #5

Which feature isn't available with a Managed Apple Account?

Reveal Solution Hide Solution
Correct Answer: D

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