APMG-International Change-Management-Foundation Exam - Topic 4 Question 38 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam

Question #: 38
Topic #: 4

[All Change-Management-Foundation Questions]

According to Schein, which approach would decrease learning anxiety?

AReminding the stakeholders of all the times they have failed to change

BEncourage staff to try new things

CPenalising staff who make mistakes

CCreating a sense that the organization might fail if the change is NOT made.

Show Suggested Answer

Suggested Answer: B

According to Schein, learning anxiety is the fear or discomfort that people experience when they are asked to learn something new or change their behavior. To decrease learning anxiety, change leaders should create psychological safety, which is the sense of trust and support that people feel when they are learning or changing. One way to create psychological safety is to encourage staff to try new things and experiment without fear of failure or punishment. The other options would increase learning anxiety, as they would create more pressure, stress, and negativity for the staff. Reference: https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper%206%20-%20v1.0.pdf (page 11)

by Kip at Nov 18, 2024, 04:21 AM

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Arlie

3 months ago

C is just plain wrong, penalizing mistakes kills creativity!

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Helene

3 months ago

A sounds like a bad idea, just brings up past failures.

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Fausto

3 months ago

Really? I doubt that would work for everyone.

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Sonia

4 months ago

Totally agree, encouraging new ideas helps!

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Ming

4 months ago

B is definitely the way to go!

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Remedios

4 months ago

Creating a sense of urgency about change seems risky, but I guess it could motivate some people.

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Alishia

4 months ago

I feel like reminding stakeholders of past failures could actually increase anxiety, not decrease it.

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Irma

4 months ago

I'm not entirely sure, but I remember a practice question where penalizing mistakes was definitely not seen as helpful.

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Luke

5 months ago

I think Schein emphasized creating a supportive environment, so maybe encouraging staff to try new things is the right answer?

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Brittni

5 months ago

Creating a sense of urgency and failure if the change isn't made? That seems like it would just ramp up the pressure and make people more anxious, not less. I'm going to go with B on this one.

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Paris

5 months ago

I think the answer is B as well. Encouraging experimentation and a growth mindset is key to reducing anxiety around learning and change. The other options seem more likely to increase anxiety.

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Carlton

5 months ago

Hmm, I'm a bit unsure on this one. I know Schein talked about reducing learning anxiety, but I can't quite remember the specific approaches he recommended. I'll have to think this through carefully.

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Ranee

5 months ago

I'm pretty sure the answer is B. Encouraging staff to try new things would decrease learning anxiety, as opposed to reminding them of past failures or penalizing mistakes.

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Marti

1 year ago

B) Encourage staff to try new things - Definitely the right call. Failure is part of learning, so we should embrace it, not punish it. Plus, it's just more fun that way!

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Shawna

1 year ago

I agree, embracing failure as part of the learning process is important. It makes the whole experience more enjoyable.

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Dorian

1 year ago

Encouraging staff to try new things is definitely the way to go. It helps decrease learning anxiety.

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Oliva

1 year ago

D) Creating a sense that the organization might fail if the change is NOT made - Hmm, using fear as a motivator? I don't know, that seems a bit heavy-handed.

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Willow

1 year ago

C) Penalising staff who make mistakes - Really? That's the opposite of what Schein recommends. Talk about increasing anxiety!

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Antonio

1 year ago

C) Creating a sense that the organization might fail if the change is NOT made.

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Iraida

1 year ago

B) Encourage staff to try new things

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Benton

1 year ago

A) Reminding the stakeholders of all the times they have failed to change

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Whitley

1 year ago

B) Encourage staff to try new things - Sounds like the best way to reduce anxiety. Gotta give people room to experiment without fear of failure.

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Hillary

1 year ago

Reminding the stakeholders of all the times they have failed to change - That sounds like it would just make people more anxious about trying new things.

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