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APMG-International Change-Management-Foundation Exam - Topic 4 Question 38 Discussion

According to Schein, which approach would decrease learning anxiety?
B) Encourage staff to try new things
A) Reminding the stakeholders of all the times they have failed to change
C) Penalising staff who make mistakes
C) Creating a sense that the organization might fail if the change is NOT made.

APMG-International Change-Management-Foundation Exam - Topic 4 Question 38 Discussion

Actual exam question for APMG-International's Change-Management-Foundation exam
Question #: 38
Topic #: 4
[All Change-Management-Foundation Questions]

According to Schein, which approach would decrease learning anxiety?

Show Suggested Answer Hide Answer
Suggested Answer: B

According to Schein, learning anxiety is the fear or discomfort that people experience when they are asked to learn something new or change their behavior. To decrease learning anxiety, change leaders should create psychological safety, which is the sense of trust and support that people feel when they are learning or changing. One way to create psychological safety is to encourage staff to try new things and experiment without fear of failure or punishment. The other options would increase learning anxiety, as they would create more pressure, stress, and negativity for the staff. Reference: https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper%206%20-%20v1.0.pdf (page 11)


by Kip at Nov 18, 2024, 04:21 AM

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Arlie
9 months ago
C is just plain wrong, penalizing mistakes kills creativity!
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Helene
9 months ago
A sounds like a bad idea, just brings up past failures.
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Fausto
10 months ago
Really? I doubt that would work for everyone.
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Sonia
10 months ago
Totally agree, encouraging new ideas helps!
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Ming
10 months ago
B is definitely the way to go!
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Remedios
10 months ago
Creating a sense of urgency about change seems risky, but I guess it could motivate some people.
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Alishia
10 months ago
I feel like reminding stakeholders of past failures could actually increase anxiety, not decrease it.
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Irma
11 months ago
I'm not entirely sure, but I remember a practice question where penalizing mistakes was definitely not seen as helpful.
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Luke
11 months ago
I think Schein emphasized creating a supportive environment, so maybe encouraging staff to try new things is the right answer?
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Brittni
11 months ago
Creating a sense of urgency and failure if the change isn't made? That seems like it would just ramp up the pressure and make people more anxious, not less. I'm going to go with B on this one.
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Paris
11 months ago
I think the answer is B as well. Encouraging experimentation and a growth mindset is key to reducing anxiety around learning and change. The other options seem more likely to increase anxiety.
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Carlton
11 months ago
Hmm, I'm a bit unsure on this one. I know Schein talked about reducing learning anxiety, but I can't quite remember the specific approaches he recommended. I'll have to think this through carefully.
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Ranee
11 months ago
I'm pretty sure the answer is B. Encouraging staff to try new things would decrease learning anxiety, as opposed to reminding them of past failures or penalizing mistakes.
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Marti
2 years ago
B) Encourage staff to try new things - Definitely the right call. Failure is part of learning, so we should embrace it, not punish it. Plus, it's just more fun that way!
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Shawna
2 years ago
I agree, embracing failure as part of the learning process is important. It makes the whole experience more enjoyable.
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Dorian
2 years ago
Encouraging staff to try new things is definitely the way to go. It helps decrease learning anxiety.
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Oliva
2 years ago
D) Creating a sense that the organization might fail if the change is NOT made - Hmm, using fear as a motivator? I don't know, that seems a bit heavy-handed.
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Willow
2 years ago
C) Penalising staff who make mistakes - Really? That's the opposite of what Schein recommends. Talk about increasing anxiety!
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Antonio
2 years ago
C) Creating a sense that the organization might fail if the change is NOT made.
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Iraida
2 years ago
B) Encourage staff to try new things
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Benton
2 years ago
A) Reminding the stakeholders of all the times they have failed to change
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Whitley
2 years ago
B) Encourage staff to try new things - Sounds like the best way to reduce anxiety. Gotta give people room to experiment without fear of failure.
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Hillary
2 years ago
Reminding the stakeholders of all the times they have failed to change - That sounds like it would just make people more anxious about trying new things.
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Alonzo
2 years ago
Creating a sense that the organization might fail if the change is NOT made - That could definitely increase anxiety, not decrease it.
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Nan
2 years ago
Encourage staff to try new things - Sounds like the best way to reduce anxiety. Gotta give people room to experiment without fear of failure.
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Delisa
2 years ago
Creating a sense that the organization might fail if the change is NOT made could also motivate people to overcome their anxiety.
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Lai
2 years ago
I agree with Barrett. Penalising staff who make mistakes would only increase anxiety.
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Barrett
2 years ago
I think encouraging staff to try new things would decrease learning anxiety.
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