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APICS CTSC Exam - Topic 4 Question 36 Discussion

Which of the following actions is considered one of the SCORmark benchmarking steps?
C) Conduct supply chain risk assessment and evaluate supply chain resilience.
A) Compare the four balanced business perspectives.
B) Set up industry benchmarks for returns processes.
D) Develop company-specific roadmaps for improving supply chain performance.

APICS CTSC Exam - Topic 4 Question 36 Discussion

Actual exam question for APICS's CTSC exam
Question #: 36
Topic #: 4
[All CTSC Questions]

Which of the following actions is considered one of the SCORmark benchmarking steps?

Show Suggested Answer Hide Answer
Suggested Answer: C

According to the CTSC Exam Content Manual1, conducting supply chain risk assessment and evaluating supply chain resilience is one of the SCORmark benchmarking steps. This step involves identifying and analyzing the potential risks and vulnerabilities that could affect the supply chain performance, and measuring the supply chain's ability to recover from disruptions and adapt to changing conditions. This step helps to improve the supply chain's robustness and agility, and to mitigate the impact of uncertainties and shocks.

1: https://www.ascm.org/ctsc-ecm/


by Annelle at May 03, 2025, 05:13 PM

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Latrice
7 months ago
B sounds right too, but C is more comprehensive.
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Vincent
7 months ago
Wait, are we sure about that? I thought it was A.
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Nana
7 months ago
Definitely agree with C, risk assessment is key.
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Jamie
7 months ago
Surprised that D isn't mentioned more often!
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Rosenda
7 months ago
I think it's option C!
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Hermila
8 months ago
Developing company-specific roadmaps sounds familiar, but I can't quite connect it to the SCORmark benchmarking steps we studied.
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Lashonda
8 months ago
I feel like conducting a risk assessment is important, but I don't remember if it was part of the SCORmark steps or just general supply chain management.
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Jennie
8 months ago
I remember practicing a question about setting up benchmarks, but I can't recall if it was specifically for returns processes or something broader.
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Coleen
8 months ago
I think one of the steps involves comparing different business perspectives, but I'm not sure if it's specifically about the four balanced ones.
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Irma
9 months ago
I feel pretty confident about this one. The SCORmark process includes developing company-specific roadmaps for improving supply chain performance, which is option D. I'm going to go with that.
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Arlette
9 months ago
I'm a bit confused on this one. The SCORmark process covers a lot of different steps, and I'm not entirely sure which one this question is asking about. I'll have to review my notes to refresh my memory.
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Vincenza
9 months ago
Okay, let me see... I know the SCORmark process involves comparing your supply chain performance to industry benchmarks. I'm pretty sure option B is the right answer here.
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Sylvie
9 months ago
Hmm, this one seems a bit tricky. I'll need to think through the SCORmark benchmarking process carefully to figure out which of these options is the correct step.
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Kiley
1 year ago
I agree with Laurene, C seems like the correct answer.
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Laurene
1 year ago
But conducting supply chain risk assessment is a key step in benchmarking.
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Deandrea
1 year ago
B) industry benchmarks - sounds like the kind of corporate jargon they love to use. I bet the correct answer is just the most buzzword-compliant one.
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Nadine
1 year ago
I dunno, I'm just here for the free coffee and donuts. As long as I bubble in the right circles, I'll pass, right?
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Evelynn
1 year ago
B) Set up industry benchmarks for returns processes.
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Latanya
1 year ago
A) Compare the four balanced business perspectives.
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Freida
1 year ago
C) Conduct supply chain risk assessment - that's a good one, gotta know what you're up against before you can improve things. Though I guess that's not really a 'benchmarking' step per se.
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Lanie
1 year ago
C) Conduct supply chain risk assessment and evaluate supply chain resilience.
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Sue
1 year ago
B) Set up industry benchmarks for returns processes.
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Viola
1 year ago
A) Compare the four balanced business perspectives.
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Leontine
1 year ago
I disagree, I believe it's D.
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Kami
1 year ago
Hmm, I was leaning towards D) Develop company-specific roadmaps. Isn't that what the benchmarking is all about - figuring out how to improve your own supply chain?
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Laurene
1 year ago
I think the answer is C.
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Laurel
1 year ago
I think B) Set up industry benchmarks for returns processes is the right answer. That sounds like a key step in the SCORmark benchmarking process.
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Chun
1 year ago
It's important to have a benchmark to compare and improve supply chain performance.
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Justine
1 year ago
Yes, it helps in measuring performance against industry standards.
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Tennie
1 year ago
I agree, setting up industry benchmarks for returns processes is crucial for SCORmark benchmarking.
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