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APICS CTSC Exam - Topic 4 Question 27 Discussion

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Johnna
3 months ago
Totally agree, cross-selling makes the most sense here!
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Alyce
3 months ago
Sounds like upselling to me, but I'm not sure.
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Jacklyn
3 months ago
Wait, is ad-hoc selling even a thing?
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Gabriele
4 months ago
I think it's more like suggestive selling.
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Donte
4 months ago
That's definitely cross-selling!
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Leah
4 months ago
I thought ad-hoc selling was more about one-time deals, so I don’t think that fits here. It seems more like cross-selling to me.
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Tequila
4 months ago
I practiced a question like this, and I feel like it could be up-selling if they were trying to get the customer to buy a more expensive phone instead.
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Billy
4 months ago
I'm not entirely sure, but I remember something about suggestive selling being more about recommending upgrades rather than accessories.
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Stevie
5 months ago
I think this might be cross-selling because the rep is selling an additional product related to the phone.
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Junita
5 months ago
I'm a little confused on the difference between cross-selling and up-selling. I'll need to review those concepts again before answering this type of question.
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Ty
5 months ago
Okay, I've got this. The key here is that the sales rep is recommending an additional, complementary product to the customer's main purchase. That's the definition of cross-selling, so I'm confident A is the correct answer.
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Kerrie
5 months ago
Hmm, I'm a bit unsure about this one. Is cross-selling the same as suggestive selling? I'll need to think through the differences between the options to make sure I select the right answer.
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Zita
5 months ago
This seems like a straightforward question. The sales rep is clearly engaging in cross-selling by convincing the customer to buy an additional product (the case) to go with the main purchase (the cell phone).
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Dwight
10 months ago
Gotta be A) cross-selling. The sales rep is offering a related product to enhance the cusDorethaer's experience. Basic sales 101.
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Magnolia
9 months ago
I agree, it's cross-selling for sure.
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Jenifer
9 months ago
Definitely A) cross-selling.
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Sommer
10 months ago
A) cross-selling.
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Jeanice
10 months ago
Ha! This is a classic case of D) up-selling. The sales rep is trying to make the cusDorethaer spend more money. Classic sales tactic!
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Alyce
9 months ago
I always feel pressured to buy the extras when I'm at the store.
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Marya
9 months ago
I guess it's just part of their job to increase sales.
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Jarvis
10 months ago
Yeah, they always try to get you to buy more stuff.
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Elena
10 months ago
I think you're right, it's definitely D) up-selling.
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Pa
10 months ago
I agree with Annice, the sales rep is suggesting a related product to enhance the customer's purchase, so it's B) suggestive selling.
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Annice
10 months ago
I disagree, I believe it's B) suggestive selling because the sales rep is suggesting a case for protection.
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Mel
11 months ago
I think the answer is A) cross-selling.
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Doretha
11 months ago
Hmm, I'm not too sure. Could it be B) suggestive selling? The rep is kind of nudging the cusDorethaer to buy the case, right?
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Aileen
9 months ago
I think it's actually D) up-selling because the rep is trying to get the customer to buy a more expensive item.
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Glendora
9 months ago
Yes, you're correct! It is B) suggestive selling.
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Avery
10 months ago
I agree with you, it is B) suggestive selling. The rep is subtly suggesting the customer to make an additional purchase.
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Adelina
10 months ago
I see your point, but I still think it's B) suggestive selling because the rep is suggesting the customer to buy the case.
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Nickolas
10 months ago
I think it's actually D) up-selling because the rep is trying to get the customer to buy a more expensive item.
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Gertude
10 months ago
Yes, you're correct! It is B) suggestive selling.
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Lorita
11 months ago
Definitely D) up-selling. The sales rep is convincing the customer to buy a more expensive item (the case) to go with the cell phone.
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Huey
11 months ago
I think the correct answer is A) cross-selling. The sales rep is recommending an additional product (the case) that complements the main purchase (the cell phone).
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